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Business Profile

Telemedicine

LifeMD, Inc.
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for LifeMD, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeMD, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.16

    Average of 475 Customer Reviews

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    Review Details

    • Robert R

      Date: 07/01/2024

      Paid upfront for membership, had 1 appt with a nurse practitioner - that was a month ago. They charged my card for the ******************* none of which i have received. I will be filing complaints with whoever will listen, they get 1 star because I can't rrate it less - DO NOT WASTE YOUR MONEY WITH THESE CROOKS!!!!!

    • Kg G

      Date: 06/30/2024

      Had to pay 129 twice. While the ** was great I feel like this site is buku scary. ******************************************* progress. I was told it would be over nighted.

    • Carmen B

      Date: 06/30/2024

      It being more than a month since I got to talked to MD, I have not received medication and they are not helping resolve the issues. Tell me that I have to wait. This is not a reputable company. They only want the money.

    • Richard W

      Date: 06/29/2024

      I have been taking what is being described as a GLP Compound of Tirzepatide, for approximately 6 weeks. I have lost a total of 5 pounds, which I credit to starting a cardio routine that consists of treadmill workout and calisthenics. I strongly feel as though the compound they are marketing is fake, and can be considered a scam. Their customer service is horrible, good luck getting a shipping update, unless you complain on their website. I DO NOT recommend anyone falling for LifeMD's antics. This company needs to be thoroughly investigate by the Better Business Bureau and the ***

    • Lisa M.

      Date: 06/26/2024

      I was charged for the subscription immediately $199, told I was approved immediately and prescription was being filled. It still says in progress on the app and its been three plus weeks. I have messaged them and have had no luck in getting a response. I did say that I wanted to cancel and I was reporting the charge as fraud through my bank if it is not refunded pretty quick.

    • Nichole C

      Date: 06/26/2024

      I paid for a 3 month membership with this company and the additional amount for the prescription. It totaled about $370, which is pretty pricey! I was onboard though because I thought it would be a good fit. The app had a lot of good articles/tips about weight loss. My first appointment was very quick, but I didnt have a lot of questions. They immediately ordered my meds, which stayed in an ordered status of about 7 days. I decided I didnt want to continue the program and didnt want to receive the meds so I reached out to the front desk and informed them I wanted to cancel my program and not receive the medications. I only asked for a refund on the meds not expecting a refund on the program too. They promptly replied and refunded all of my money. Overall this company was easy to work with. The shipping times on the meds are slow and they did tell me upfront it would take ***** business days not including weekends. I appreciate the promptness of the company and the clear communication I received.

    • Kelsi P

      Date: 06/24/2024

      Paid the subscriber fee for 3 months. Had my first telehealth appt with the provider. Provider told me to reach out if I wanted to go ahead and have the medication sent. Messaged provider and no response for 4 days. Cant get in contact with customer service or a provider. Wanting to cancel at this point.

    • Karen D

      Date: 06/22/2024

      Theyre a complete scam. I went through the whole process and I have never received the care I am needing. They have done nothing. They are not returning my messages since I requested a refund of my $300+

    • Tom W

      Date: 06/21/2024

      Did not like product. Received an email 3 days after product was sent again. Called to complain.Was told they would cancel a subscription I was unaware of. I had been charged on my MC. They would not let me return the package.

    • Magon G

      Date: 06/14/2024

      This company is a scam they took $48 for services rendered that was not given. I was told that because I spoke to a provider that was 3 minutes long telling me that they would sent an authorization to my insurance company and my medication would be covered. The company never sent an authorization so when the pharmacy went to check for the authorization it was not there and they assumed that it was denied. I had to get in contact with this company to even get that information from them because no one contacted me back. I called my insurance company to confirm no authorization was sent. They did not preform the services they claimed they provided. If I speak to a provider I expect them to do what they said they would, this was not a service this was a scam.

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