Business ProfileforChristopher Cloos - USA

October 27, 2022 I purchased 2 sunglasses for $270.40. Its order # ***** and I purchased it in the website. I never received the items or a refund. On November 11, ************************************************************************ 8 or more days. I followed up again and December 7, 2022 Cloos said the manufacturer said the frames are being shipped to us as we speak. On February 16, 2023 Cloos informed me: that Luxreaders ApS purchased the assets of Cloos ApS in January 2023 (the Danish entity behind Christopher Cloos' operations in Europe, which filed for bankruptcy in December 2022).It is important for us to emphasize that claims related to the US corporation cannot be filed with us, as were not in control of - or able to manage the US operations.We wish to be completely transparent, and at this time we do not have further information regarding orders placed through the US site. We are currently working to get an overview of the situation in the US corporation, and we hope to have clarity in approximately 1-2 months.Cloos has since relaunched in Europe. I went to a store in Manhattan that had a few remaining pairs of Cloos. The employee said that their Cloos rep explained that the U.S. products are in a locked warehouse due to the bankruptcy. I cant find the U.S. company contact info or how to file a claim in the bankruptcy.