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Business Profile

Real Estate Services

Truehold

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Truehold's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Truehold has 2 locations, listed below.

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    • Truehold

      780 3rd Ave Rm 1500 New York, NY 10017-2172

      BBB accredited business seal

    • Truehold

      4625 Lindell Blvd Ste 224 Saint Louis, MO 63108

    Customer Review Ratings

    3.68

    Average of 24 Customer Reviews

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    Leave a Review

    Review Details

    • Karen D

      Date: 06/30/2025

      This group was very helpful and efficient in processing the request. I would definitely recommend this company.

      Truehold

      Date: 07/15/2025

      Hi ***** -- Thanks for sharing your review with the team. We take feedback really seriously, and we're so delighted you had a positive experience. Welcome to the Truehold community!

    • Marigold d

      Date: 06/11/2025

      They have me a good deal and were very helpful!

      Truehold

      Date: 07/15/2025

      Hi Marigold -- I love to see this feedback for our team! Thanks for taking the time to leave a review. It means so much to us. We're here if you need any further assistance.

    • Andrea C

      Date: 03/18/2025

      A very pleasant and smooth process! **** ******* made sure to always be available to answer any questions and provide assistance in any way. I appreciate **** for making this a easy process as it was a hard decision for us to make but **** made it easy.

      Truehold

      Date: 07/15/2025

      Hi ****** -- **** is so great, and we're happy that he was able to walk you through the Truehold process in a simple clear way. Your feedback is so appreciated. We're here for any further help you need.

    • John M

      Date: 03/11/2025

      So far so good. ** was very helpful and pleasant to speak with.

      Truehold

      Date: 03/14/2025

      Hi ****,Thank you so much for the 5-star review! Were so glad to know your experience with Truehold has been positive. If theres anything we can help you with in the future, dont hesitate to reach out at ******************************* or ************.Best,***

    • Justin M

      Date: 10/22/2024

      Truehold was awesome to work with. The transition was painless and my mother is still living in the same house! Thanks Truehold!

      Truehold

      Date: 10/23/2024

      Hi ******,
      Thank you so much for sharing your experience! Im really glad to hear that everything went smoothly and that your mother is able to stay in her home. If you or your mom ever have any questions or need anything, dont hesitate to reach out to me at ******************************* or ************.
      Best wishes,
      ***

    • Debra D

      Date: 05/11/2024

      It is a scam. They undervalue your home and double rent you pay back. They scam everyone

      Truehold

      Date: 06/10/2024

      Hi DebraWe think there might be some misunderstanding, because we have *****+ Truehold customers who do not think we are a scam. All Truehold transactions are processed through a local, licensed third party brokerage alongside local counsel complying with local law. Truehold makes competitive home offers and brings in a third-party home inspector for a final valuation. We always match our rent to local market rates and compare to similar rentals nearby. We understand, however, that we're not the best option for everyone. We wish you the best in your home selling process and hope you find an option that better fits your situation. Please reach out to ******************************* if you have further concerns.  ***

    • Fred M

      Date: 04/15/2024

      I think that Truehold scam me when that bought my house by sending a kid to check the house before that got it the kid put down that the air cond didn't work that the walls needed. Painted and other things that ment nothing the house was worth ******* but after. all said and done I received ****** after a new ac was put in after that bought the house they don't went to pay for it .

      Truehold

      Date: 06/10/2024

      Hi ****, we have been in contact many times over the past year and have done our best to resolve this misunderstanding. If you would like to discuss again, please reach out to *******************************

    • T. C.

      Date: 03/22/2024

      Spammer! My home is not an investment vehicle! Truehold is scum.

    • Thomas P

      Date: 02/03/2024

      Don't be a sucker! Don't you all realize that they're buying up the community and will own all of the housing options, thus driving housing prices higher, and rent prices higher? They can create an artificial supply shortage at any time, when they wish to sell for higher prices, simply by not renting out homes in an area. This model will destroy communities. Everything will be rented from corporate absentee landlords driven by profit and share price. Do not sell to these companies.

    • James r

      Date: 07/14/2023

      They said they were going to give me an estimate. But they didn't even call back.they could have at least called back and said no.

      Truehold

      Date: 07/26/2023

      Hi *****-- We sincerely apologize for the delay in getting back to you with your home offer. We pride ourselves on our commitment to providing quick and efficient service, and in this instance, we fell short of that promise. We did ultimately respond with our offer on 7/20, ************************************ our sale-leaseback product. Our standard procedure is to provide a cash offer within 48 hours, but due to an internal error, we failed to meet this timeline in your case. This is not the level of service we strive to deliver, and for that, I am truly sorry.I understand how frustrating it can be to wait for a response, especially when you're making important decisions about your home. Please know that your feedback is invaluable to us, and we are taking immediate steps to ensure this does not happen again.-- *****, Director of Brand

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