Reviews

This profile includes reviews for The Farmer's Dog, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  The Farmer's Dog, Inc.

  214 Sullivan St New York, NY 10012-1354

  
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  The Farmer's Dog, Inc.

  201 Varick St New York, NY 10014

  

Review Details

• Review fromJenna M

  Date: 12/06/2024

  1 star
  FALSE ADVERTISING! They advertise 100% off first box for Black Friday. They realized they were losing money from the deal so they started deleting accounts. They email me back asking for my information again. Then they LIED, said my info doesn’t match what I had, and said they can’t give me the deal. But if I could prove the information was correct, then I can get only 50% off! SCAM! DISLOYAL! FALSE ADVERTISING! DO NOT BUY FROM THIS LIAR COMPANY!

• Review fromLinda P

  Date: 11/26/2024

  1 star
  ******* to lose loyal customer subscription for the sake of one bag of treats!!!!

• Review fromTu L

  Date: 11/23/2024

  5 stars
  My dog tried 3 other fresh foods subscription companies (*****, JustFoodForDogs, APupAbove) and Farmers Dog is the only brand that she would eat. Shes a picky eater and it says a lot that she loves Farmers Dog (out of all the other options). The pricing is pretty clear for the per meal amount and its really dependent on size and appetite of dog. My dog is tiny so she eats very little and one order lasts a long time which is reasonable and worth it for our family. We figured out her average amount per feeding and it was seamless delivery every time. Weve put her on this food until the very end. After her passing, Farmers Dog refunded the money for the food we had left and suggested donating the remaining unopened food packs to the local shelter (providing contact info for the shelter to reach out for feeding instructions or questions). I appreciated that they were very understanding and promptly gave me a partial refund. But that wasnt where things ended, they even sent me a very heartwarming and comforting message of condolence which was so kind. And furthermore they went a step above and beyond, I was surprised and touched to receive flowers (a live Calathea plant to be specific) about a week later! I was so touched and thoroughly impressed. I cant sing enough praises and I cant believe a company would go out of its way to do that. Thats next level kindness from a company and shows that they do genuinely care about people. It has been so hard losing my senior dog and Farmers Dog showed up with love. For that, Im so grateful and will always be a fan. On all fronts, this is an amazing company (food quality and customer service) and I wish them success for years to come. I hope they continue to have this level of heart and connection to people. Its so heartwarming and in this day and age (with corporate coldness), what a rare gem.

• Review fromDon H

  Date: 11/19/2024

  1 star
  This company ripped me off I ordered one week of food for one dog they turned around and processed an order for one week of food for three dogs I told them I did not order that they don't care they have no response Anyone who spends $220 a week to feed their dog is an idiot

• Review fromBarbara O

  Date: 11/17/2024

  5 stars
  My dog is as healthy as he has ever been since I started feeding him The Farmers Dog! Their costumers service ROCKS! NO I'm not rich. It's quite expesive, but the vet bills were way higher!We are loving the food and the company itself!

• Review fromHenry H

  Date: 11/12/2024

  1 star
  Worst website and they are VERY unclear about the pricing. There is a $40 or so charge for what they say is a two week trial and then a 22 day supply comes and so on. The $40 charge was fine with me until I was charged $120 something. Thats nonsense. For what they charge I can go to the grocery store and get real food and make it for my dog. The prices are ridiculously high. If they were clear about the pricing upfront maybe I would have kept my order instead of cancelling it. Who knows if this food is any better than what you buy at the grocery store? You dont know. Im not going to commit to an overpriced plan if Im not sure if my dog will even eat this food. My problem is that they play games with the pricing. Just be upfront about, especially before I answer all of the dopey questions. These questions made me feel like I was doing homework for a second grade student. Does this company think everyone is an idiot ? Its dog food - make it simple to know what the charges are. F this company and their overpriced scam pricing nonsense. Its dog food - get over how great you think it is; Im sure its not.

• Review fromRobert E

  Date: 10/28/2024

  1 star
  I can't support a dog food company that is this high in fat and spends $100 million on advertising that all gets passed on to the consumer.

  The Farmer's Dog, Inc.

  Date: 10/29/2024

  Hi ******, thank you for your feedback. We understand your concerns and want to assure you that our recipes are crafted with the expertise of our on-staff board-certified Veterinary Nutritionists to ensure they are 100% nutritionally complete and balanced, including the fat content. If you have any questions about our fresh recipes, feel free to reach out to us at *********************************** Were here to help!
  

• Review fromTracy D

  Date: 10/27/2024

  5 stars
  My dog ******** is approximately 10 years old, he was sluggish, didn't have a lot of life in him just sat around until I got Farmer's Dog . I never thought I would be writing about this like I am. Since I have been feeding him for approximately five months he has completely turned around. He lost all the weight that his veterinarian hoped he could lose. We bought all of the best store bought products but nothing did what this has done. He went from being a dog that just laid around to a dog that has an amazing amount of energy, loves this food and seems so much younger. I did think that this food might be more expensive. However once I calculated all of the kibble, and toppers that I was buying to have him actually eat the meal I realized that Farmer's Dog was is so amazing!

• Review fromSondra H

  Date: 10/27/2024

  5 stars
  Loved getting our Farmers Fresh Dog Food! My dogs love it! They lick their bowls across the floor and dont look up until their food is completely gone. Theyve had more energy and love feeding time. I also love getting their food delivered and not worrying about having to constantly run to the store. *** customer service has been super responsive and helpful anytime I have questions. Its a great business model. I highly recommend them. -****** *.

  The Farmer's Dog, Inc.

  Date: 10/29/2024

  Hi ******, thank you so much for your kind words! I'm so glad that **** and Maya are doing so well with their fresh recipes. This is why we do what we do, and it's incredibly encouraging to hear your story. Please dont hesitate to let us know if we can assist with anything we're always here to help!

• Review fromCharlene C

  Date: 10/19/2024

  2 stars
  Farmers dog is very expensive. I joined to help my Aussie, ****** lose weight. Hes very food driven. I discussed this in detail to the *** of FD to improve ******s weight issue. FD has excellent customer service. We were on it close to 6 months, I guess. ****** loved the food at first. I received 3 food options: chicken, turkey, and beef. But at the end, ****** hated the turkey and wouldnt touch it. Picked at the chken, and loved the beef. So I canceled. Not to mention the price. It was excessive to me. But the main reason I quit it was tht ****** had gotten so much fatter on this diet. His mobility was affected; he could hardly get up, and would scoot around on his ****. ****** is a bigger Aussie, age 6 yrs, and now he is even bigger. He became very lethargic, no energy. Slept all the time while on Farmers dog. They did mention changing his diet when I complained, but like I said it wasnt worth it, he was not the same. Once I stopped it, and Im glad I did, within days, he was moving around again. Much more mobile. More alert, more like himself. Tht was surprising to me. I recognized it within a couple of days and my 21 yo son did too. I read others *** said their dogs became lethargic too and thought tht was odd. But it was true for ******. I love this dog so much. Im not saying Farmers dog is bad, but it did affect ******. **************** was great. I simply canceled through a text. And Im glad to see ****** bouncing back. Maybe it was too high calorie. I dont know, but he was not responding well on this diet. This is not so much a complaint but an awareness.

  The Farmer's Dog, Inc.

  Date: 10/21/2024

  Hi Charlene—Thanks so much for reaching out and sharing this feedback with us. We're so sorry to hear that this experience fell short of expectations and we want to help in any way we can.
  
  We work closely with vets to figure out the optimal daily calories for dogs based on many factors, including breed, age, activity level, ideal weight, and body condition. This information helps us in creating a plan that is closely customized to your dogs' individual characteristics and needs, however, every pup is unique and may require adjustments to their portions to help them reach their goals. That said, we're truly sorry to hear that Harley experienced unwanted weight gain and wasn't feeling his best.
  
  We're happy to review Harley's plan with you to help make the best decisions for both his health and your ideal budget. Your feedback is greatly appreciated, so one of our specialists has reached out to provide any support they can.