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Business Profile

Online Retailer

Olivela Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Robyn S

    Date: 05/28/2025

    Please beware this company did not return money for returned items.

  • Yulia T

    Date: 06/06/2023

    I bought very expensive ring in March I never received it They dont answer if they sent it or not I request a refund Didnt get it ************ is fraud

  • Desiree S

    Date: 01/23/2023

    Pretty much a mess all-around. After I placed my order as a guest, I later went in to create an account to check my order status. The site wouldn't let me, kept saying that email was already registered. Okay, well maybe they automatically registered my email when I placed the order. When I clicked on the 'reset your password' link, the email never came. Never went to junk, nowhere to be seen. Requested several times, never sent. Sent an email requesting help; no answer. Sent follow-up messages on their IG account; no answer. Called their support line; no answer. Out of desperation, I clicked a random extension, happened to get an actual person, who was nice-ish enough but did follow through and get a tech to reach out to me regarding the account error. I did finally get my account set up. Fast forward several days to when I finally receive my package. I ordered TWO items. One was correct, one item was completely wrong. Not only that, they sent me an item below the cost of the actual item I paid for. If I had any faith in any kind of communication with this company, I would reach out and return the item. Instead, I will leave a review on all of their platforms warning people about my experience. STAY FAR AWAY. Horrible, horrible company. Needless to say, won't buy from again.

Olivela Inc. is NOT a BBB Accredited Business.

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