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Business Profile

Online Retailer

Convercart Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

About

About This Business

Convercraft Inc. offers access to interior designer selection of furniture and home decor through its mobile application and messaging service.


 

 


 

Years in Business: 7

Business Details

BBB File Opened:
1/25/2019
Business Started:
7/4/2018
Business Started Locally:
1/15/2019
Business Incorporated:
5/15/2018
Type of Entity:
Corporation
Business Management:
Ms. Azemina Lucevic, Operations Manager
Mr. Alban Camaj, Founder and CEO

Additional Contact Information

Principal Contacts
Ms. Azemina Lucevic, Operations Manager
Customer Contacts
Ms. Azemina Lucevic, Operations Manager
Additional Email Addresses
Customer Service: Email this Business

Additional Information

Refund and Exchange Policy

If you're not satisfied with an item that you purchased on Convercart, you can initiate a return within 14 days after delivery for a refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.

To return an item, visit the "Your Orders" page, select the "Return or Replace Item" button for the appropriate order and follow the instructions or simply ask your Convercart representative to initiate the return for you. You will be responsible for return shipping costs (except in instances where the item arrived damaged or defective). Please note that the option to initiate a return will only be available within 14 days of the delivery date. 

We recommend insuring your return shipment and using a trackable shipping method. Refunds will not be issued for items damaged in return transit or for returns that are never received.

The following items may not be returned:
Items marked as final sale or "non-returnable" on the product page or during the checkout process;
Gift cards

More info: 

https://www.convercart.com/commerce/consumer/return-policy

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