We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Blidz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 122 total complaints in the last 3 years.
  • 105 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/27/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has an app called Blidz where you can play games, spin and shop. I was on this app briefly to see what it was about. There's a spin button to spin the wheel and a second button right beside asking if you want to increase your chance. Something to that affect. Unbeknownst to me, it is for a subscription. No where did it state it was for a subscription. They charged my card a $1. The next day, I get charged $29.99 monthly fee that I did not authorize. I just want my money back. That's very deceiving to have a setup like that without having any type of safe guards to say are you sure this is what you wanna do? I did not authorize for a subscription!!!! I haven't touched the account since it happened. I reached out to their support and they only said they'll get back to me and never did.

    Customer Answer

    Date: 07/28/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. Issue has been resolved. 

    Sincerely,

    ***** ******



     

  • Initial Complaint

    Date:07/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been getting charged for 6 months from this business. I have attempted call and email the company. I have attempted to login using my information but have no active memberships and doing so created one with no membership. I have reported this to my bank twice and got a new debit card and still have been getting charged since Ive done those things. I receive no responses back from this company by phone or email. This upload is just one of many charges and I have also shown I have received no email responses

  • Initial Complaint

    Date:06/30/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So on Jun 28, 2025 I decided to download the Blidz shopping app. When I downloaded the app and logged into ****** with the app. I was greeted with a spin the wheel game, that said I won a $1 payout and to select the method you want to receive your $1 payout. When I selected the ****** pay option it immediately charged me a $1 transaction fee instead of giving a payout to my payment method. It did refund that charge, but it got worse because when i clicked next on the app I was greeted with a free trial and i clicked next on it. I was then charged $18 immediately after clicking on that free trial button. I immediately canceled the subscription that It signed me up for and left a bad review on the ****** play store then contacted their support team. When contacting their support team I was told that they wanted me to take down the bad review or turn it into a good review before they would give me my money back. I then told them I would not do it but later said I would because I wanted my money back. I was then ghosted by them. I reported this app to the ****** play store but ****** has done nothing.

    Customer Answer

    Date: 07/26/2025

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding Blidz has been resolved.

    (By clicking "OK", your complaint will be closed as Resolved.)


    Sincerely,

    ******* ******

  • Initial Complaint

    Date:06/28/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 23, 2025 I downloaded **************************. They said they charged $1 to your card to verify your card. On June 24, 2025 at 3am, they charged my card $17.99. I submitted a company to their support to department to see why I was charged anything and to have a refund issued. They told me I had to submit an online review to get my refund. I did. They tell me they dont like my review, go back and submit a review saying theyre a good company. They are not a good company, so why do I have to lie and be extorted to get a refund for money you fraudulently took out of my account.

    Customer Answer

    Date: 07/22/2025

    Better Business Bureau:

    At this time, I have not been contacted by Blidz regarding complaint ID ********.

    Sincerely,

    ******* ******

  • Initial Complaint

    Date:06/26/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have contacted the company about a feature that has been down in there app it has been down for maintenance every time you click on it the time says 23 hours and 59 minutes the time never changes its been like that now for over 2 weeks I talked to customer service they agreed to give me this month free but they still charged me the 40$ and it's still down for maintenance I contacted support and the only response I get is a auto response that they will. Forward it to a team member and no one has resolved the issue or contacted me back

  • Initial Complaint

    Date:06/26/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Well i sent a complaint about this app/ company a few days ago. About wanting my $17.99 that I didn't try to spend. I got the wrong button and it took money off my card instantly. I sent proof to the BBB the other day how I've been trying to contact them. Someone from BBB responded but I lost the email. And didn't get a chance to see what was said. Or what can I do to cancel subscription and get my money back. I don't even have the app anymore

  • Initial Complaint

    Date:06/23/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Will not cancel my membership

  • Initial Complaint

    Date:06/18/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 17th 2025: Took 1$, was supppose to be a temporary charge for the free trial as verification and refunded in 24 hrs June 18th: Took 1$ even though that not the agreement. They're suppose refund my 1 dollar when the free trial ended on the 18th instead they took another 1 dollar and have yet to ended the free trial.Further customer service of ********************** has purpose ignore my message for the entire day, instead only responding around 1am without even address my issue.Furthermore I requested they delete my account and remove my payment method but have puropsely ignore my request, instead utilizing dirty methods to purhcasing the full membership Additionally thet have yet cancel the free trial yet even though the trial suppose to end on the 18th I want this matter resolve as soon possible, because I fear if action isn't taken this company keep charging my account even though I never agree to it

  • Initial Complaint

    Date:05/21/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name is ********* **********, and I am submitting a formal complaint against ***** due to their failure to honor their promised payouts. I have been an **Ultra subscriber**, which should grant me seamless service and guaranteed earnings. However, since **May 11, 2025**, I have not received the payments I was assured, despite daily complaints and follow-ups with Blitz support. Initially, the app worked as expected, but on **May 11**, I was informed that they were experiencing issues. Since then, my payments have **stopped entirely**. Whenever I reach out, I am told to "be patient," yet no actual resolution is provided. ***** continually deflects responsibility, offering excuses instead of fixing the issue. As an **Ultra subscriber**, I was promised a total of **$150** in earnings, but in the entire month, I have received **only approximately $75**. This is unacceptable. Blitz has suggested that I cancel my subscription, but doing so would result in a **non-refundable cancellation fee**effectively allowing them to keep my money while I receive nothing in return. After researching, I found that **many other users** have experienced similar problems, indicating that this is a **widespread issue** rather than an isolated case. I have left reviews, submitted complaints, and exhausted all available options, yet ***** continues to ignore the concerns of their paying customers** while maintaining their unfair business practices. I request the Better Business Bureau*investigate Blitz's operations and hold them accountable for failing to fulfill their obligations to their subscribers. I urge Blitz to **refund affected users, honor promised payouts, and cease their misleading policies**. Thank you for addressing this matter. I look forward to your response. **Sincerely,** ********* ********** Phone: **************** Email: ***************************** Blitz Account: **Ultra Subscriber**

  • Initial Complaint

    Date:05/20/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/19/2025,.I thought I was receiving $1.00 for game playing. This company asked me if I wanted a free trial. I clicked yes and then they took the $1.00 back and charged my account for $17.99. It was unclear what I was agreeing to and I contacted them within a few minutes. They refused to refund my money. I feel that I was scammed and tricked. This should not be allowed.

    Business Response

    Date: 06/10/2025

    Dear customer,

    I hope this email finds you well.We understand that you may be experiencing an issue, and we are committed to providing prompt assistance. To ensure we can effectively identify and resolve the problem, could you please provide the information regarding this issue and a screenshot of it?Once again, apologies for this unfortunate experience you had.

    Best,Blidz Team

    *******Blidz Support

Blidz is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.