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Business Profile

Online Retailer

Bandoo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 60 Customer Reviews

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Review Details

  • nicholas a

    Date: 07/24/2025

    they charged my credit card without my consent after i cancelled my order numberous times!

    Bandoo

    Date: 08/04/2025

    Hello ********,

    We deeply regret the negative experience you've had with our company. We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed.

    Thank you for sharing your feedback, and we are continuously working to improve our customer experience.

  • Natasha S

    Date: 07/08/2025

    I ordered $60 worth of patches. Several hours later I noticed my **** had been charged $60 - but Bandoo took it upon themselves to add an additional $40 order to the order I made. On top of that - FALSE advertising. They claim the pads are black from toxins off your foot. The pads are black before you even put them on your feet. Bandoo is a very unethical company.

    Bandoo

    Date: 07/10/2025

    Hello *******.

    We deeply regret the negative experience you've had with our company. We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed.

    Thank you for sharing your feedback, and we are continuously working to improve our customer experience.

  • Lila S

    Date: 06/25/2025

    I ordered the Bandoo patches online. Once I my order confirmation. I noticed they put the wrong ZIP code for my shipping address. I tried to edit it but there was no edit option. I contacted the support center but was given the run around and never had my issue resolved.

  • Jim H

    Date: 06/03/2025

    Definitely do not purchase anything from this company, dont even look at their website because they will definitely scam you for way more than you could ever imagine!!! They dont respond to emails or cancellation requests!! This company bandoo is completely fraudulent and should be avoided at all costs!!! They scammed me out of $245 Canadian Nothing but a bunch of thieves, stay far far away!!!

    Bandoo

    Date: 06/05/2025

    Hello ***,

    We deeply regret the negative experience you've had with our company. We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed.

    Thank you for sharing your feedback, and we are continuously working to improve our customer experience.

  • Gnei H

    Date: 05/13/2025

    I placed an order for 1 box, and they changed it to 4 boxes. When the order confirmation came thru after they charged me for 4boxes I immediately sent an email asking them to cancel i think not even 5 minutes after I placed the order, but they refused and said it's already processed and gone for shipping. also, they told me once you received the package you can return for a full refund and when i ask for a return label, they did not provide one and refuse to pay the full refund and they want me to pay the shipping. These ppl are thieves, and this is just a scam. we need to flag this type of business to protect consumers.

    Bandoo

    Date: 05/15/2025

    Hello Gnei,

    We deeply regret the negative experience you've had with our company. We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed.

    Thank you for sharing your feedback, and we are continuously working to improve our customer experience.

  • Kristina W

    Date: 03/20/2025

    I tried to order & ended up with 2 orders because the first order was not going through.I used the product for several weeks & noticed that my blood pressure was rising. I eventually wound up in the ** with cardiac-related symptoms. While I'll never know if it was related to this product, it was the only variable I can point ***** has taken 2.5 months for my symptoms to resolve & my cardiac testing is all normal. However, I will NEV** buy this product again.

    Bandoo

    Date: 05/15/2025

    Hello ********,

    We sincerely apologize for the less-than-ideal experience you've had with our company. Your feedback is important, and we value your input as it helps us make improvements. We're grateful for your proactive approach to finding a solution, and we're here to assist you further if necessary.

    Thank you for sharing your thoughts, and rest assured that we are dedicated to enhancing our customer experience.

  • Bill W

    Date: 02/10/2025

    Lied about Price I paid and didnt get what I ordered! The Product was supposed to get results in 5 Days!Now its 4 weeks! Sounds like they want you to keep buying more?They also said if you dont clean your feet good enough results may vary??Sounds like a Scam??

    Bandoo

    Date: 05/15/2025

    Hello ****,

    We would like to express our sincere apologies for the challenges you encountered with our company. Your feedback is a valuable resource for us as we continuously work to improve our services. We commend your proactive efforts in finding a solution, and we're here to provide further assistance as needed.

    Thank you for sharing your thoughts, and please know that we are dedicated to enhancing the overall customer experience.

  • Christine B

    Date: 02/08/2025

    DO NOT PURCHASE! I was scammed by this company. I placed an order with them for $12.88 which they charged but then minutes later they charged me an additional $42.89 and the sent me all of that product which I did not want nor can I afford since I have stage 4 brain cancer and breast cancer. I reached out to their customer service and requested a refund. And they responded they would give me 50% off the product they wrongly shipped to me. I politely said, no, I would like a refund. Their response to that was that can give a 50% refund for the product I have, I also declined this offer and re-explained that I NEVER ordered this print so please refund me. Then they stopped responding to my emails.

    Bandoo

    Date: 05/15/2025

    Hello *********,

    We deeply regret the negative experience you've had with our company. We apologize for any inconvenience this may have caused you and appreciate your constructive feedback and your proactive approach to resolving the issue, as it provides valuable insights for us to enhance our services. Your dedication to ensuring a resolution is a testament to your commitment, and we are here to assist you further if needed.

    Thank you for sharing your feedback, and we are continuously working to improve our customer experience.

  • Brenda F

    Date: 01/21/2025

    I was browsing their website and they kept adding things to buy so I immediately left their website without authorizing any purchases and they emailed me that they got my order and they charged my ****** account for 3 different items totalling over $100!. I immediately went on their site and filled out the form to cancel the order within the hour and they sent an email saying to respond to the email so they could verify the purchaser and not once after many emails did they get back to me until they sent a email that the product shipped! This is a total scam. left a voice message on their phone that they better cancel the dang order now. this company needs to be shut down.

    Bandoo

    Date: 05/15/2025

    Hello ******,

    We sincerely apologize for the less-than-ideal experience you've had with our company. Your feedback is important, and we value your input as it helps us make improvements. We're grateful for your proactive approach to finding a solution, and we're here to assist you further if necessary.

    Thank you for sharing your thoughts, and rest assured that we are dedicated to enhancing our customer experience.

  • Vicki D

    Date: 01/19/2025

    DO NOT BUY!! I cannot believe this company is still in business. I have no idea how these people sleep at night, knowingly scamming their customers. Is their product that bad that the only way they can make money is to over-ship customer orders and overcharge them? I placed 1 order for $17.95, but instead was sent 8 boxes and charged over $100!! I immediately contacted them to cancel when I received the order confirmation email. No response for several days and then, ooops, too late, it shipped, but dont worry, you will love them and if not you can return them. Got the product and sent several messages asking to return. Automated responses about reply to this email, which I did with the same message I wanted to return the product. No return instructions provided. Finally, went to dispute with ******, and now the company responds that they dont take returns once a charge back is initiated. They are ridiculous. This is all a scam. I wish I would have read all of these reviews before buying. I cannot believe that a company can get away with this! Completely unethical and illegal! I have never seen such a blatant scam in my life. Buyer beware!

    Bandoo

    Date: 05/15/2025

    Hello *****,

    We would like to express our sincere apologies for the challenges you encountered with our company. Your feedback is a valuable resource for us as we continuously work to improve our services. We commend your proactive efforts in finding a solution, and we're here to provide further assistance as needed.

    Thank you for sharing your thoughts, and please know that we are dedicated to enhancing the overall customer experience.

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