Business ProfileforPulse Radiology Education LLC

The company advertised $3500 (one time price or 3 payments for $1300/month) for an *** training program with clinical sites in CA. I enrolled and was placed in a clinical site in *************, ** but with no trainer (*** tech) on duty. The *** tech is remote and covers 4 other facilities so he does not have time to go over the *** scans at all. In fact, he only remotes in to the computer workstation and plugs in the parameters and changes the scanning settings and then leaves for his next scan at the other facilities. I did not and could not learn anything. I informed *******************, ***************************, and ***** **** and asked for a different clinical site. They said that I would have to go to *******. I informed them that I am from CA and enrolled in a program in CA. I cannot pay more money to fly out to ******* and stay there for another month for the training. They would have to refund me the whole payment of $3900 or refund $2400 so I can pay for my flight and living expenses while out there. They replied saying, 50+ techs are learning the same way I'm learning, and if I want a refund they would only give $1300 back. First of all, that is illegal the way this training is set up. The students do not have hands-on experience in this remote environment so they cannot scan and or get a sign off yet **** is allowing this to happen. This is against the **** ethics and I will report them. Second, they have not done anything to earn my $2400, why would they only give back $1300 and not the full amount of what I paid which is $3900? When I enrolled in the program, I informed the marketing director ***** that I already completed my 16 CE units of didactic education which is ASRT qualified so I do not need the didactic portion. However ***** said no, that it is part of the program and I have to pay for the whole thing. So I paid for full amount but not getting the services that I paid for.