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Business Profile

Marketing Programs

Yext, Inc.
BBB Accredited BusinessA+Rated by BBB
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About

Overview

Yext, Inc.

61 9th Avenue

New York, NY 10011

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BBB Accreditation & Rating

Yext, Inc. is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

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About This Business

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.

BBB Accredited Since: 6/17/2013

Years in Business: 19

Business Details

Local BBB:
BBB Serving Metropolitan New York
BBB File Opened:
6/15/2009
Business Started:
11/26/2006
Business Incorporated:
4/3/2008
Type of Entity:
Corporation
Business Management:
Mr. Brian "Skip" Schipper, Chief People Officer
Mr. Ho Shin, General Counsel
Mr. Fred Shabat, Program Manager
Mr. Michael Walrath, Chief Executive Officer & Chair of the Board
Mr. Darryl Bond, Chief Financial Officer
Ms. Lexi Bohonnon, EVP, Global Customer Success
Mr. Jason LaFollette, CTO
Mr. Tom Nielsen, Chief Revenue Officer

Additional Contact Information

Principal Contacts
Mr. Fred Shabat, Program Manager
Customer Contacts
Mr. Fred Shabat, Program Manager
Additional Phone Numbers
Other Phone: (212) 994-3900

Additional Information

Refund and Exchange Policy
Yext offers service by way of annual subscription. All subscriptions are set for automatic renewal. All customers receive an email 30 days prior to renewal notifying them of the end of their subscription term. A customer may cancel their service from within their account at any time and this will turn off the renewal. Should customer desire a refund, they may contact Yext and their service will be terminated immediately and they will received a pro-rated refund for the unused portion on their subscription.
Business Categories
Marketing Programs, Internet Marketing Services, Marketing Software

Latest Reviews

  • KingdomMEDIA Marketing T

    "Good afternoon! We emailed and canceled our Yext account August 14th (well before next renewal)." ... Read full review

  • Tzippora M

    "VERY ANGRY- this company first scams you to enroll through some third parties sometimes (in my case was a fake marketing team that used to go under REMOVEDbut had wayyyyyyyyy too many complaints and now goes under Prospect Ignite. I am going to request money back from them next." ... Read full review

  • David C

    "I signed up for a partner which I was told was every three months, which was fine. I agreed but I have informed them that my business can no longer support the service and have gone an entire different direction as its barely floating along and I have completed my year with them." ... Read full review

View all Reviews

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