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          Flaviar, Inc. has 1 locations, listed below.

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            Business ProfileFlaviar, Inc.

            Liquor Store

            Contact Information

            244 5th Ave Ste F247

            New York, NY 10001-7604

            Visit Website

            Customer Reviews

            1.3/5

            Average of 46 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            42 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            244 5th Ave Ste F247, New York, NY 10001-7604
            BBB File Opened:
            3/2/2018
            Years in Business:
            6
            Business Started:
            2/1/2018
            Business Incorporated:
            6/3/2014
            Type of Entity:
            Corporation
            Business Management
            • Mr. Jugoslav Petkovic, Co-Founder/CEO
            Contact Information

            Principal

            • Mr. Jugoslav Petkovic, Co-Founder/CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            42 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/18/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Purchased this as a gift. Was able to place first order but then the person I gifted it to was unable to place any orders. Contact was made, messages left, emails sent to gain access to account to complete unfulfilled orders. **************** was very difficult to get a hold off, after months of trying yo get access the receiver of the gift finally gained access to account the month it expired, so was unable to fulfill the gift. I emailed requesting to fulfill the unused tokens for this gift, was told I could, but then it renewed again...spent 4 months trying to get a refund for the second autorenewal. Unsatisfied with length of time it takes for company to respond which caused issues in placing order for this gift. The unused portion should have been granted due these issues. There are no live operators to assist, so if you deal with this company be aware that when issues arrive there is difficulty resolving which may impact your account/deliveries. It was not a good gift for the whiskey enthusiast.
            Read More
            Read 41 More Complaints

            Customer Reviews

            46 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nick B

            02/11/2024

            They "renewed my service through February 4th" and then subsequently charged me $339 for a yearly subscription without authorization. I haven't spent anywhere near $339 with this company, and didn't plan to. They just took it.

            Flaviar, Inc. Response

            02/19/2024

            Dear ****,

            Thank you for reaching out to us and expressing your concerns. We sincerely apologize for any confusion surrounding the renewal of your membership.

            After thoroughly investigating your case, we can see that our customer support team has already provided clarification regarding our membership auto-renewal policy. This policy is also outlined in the terms and conditions that all members agree to upon signing up, as well as being easily accessible on your membership profile, in our FAQ section, and our Terms of Use. Nonetheless, we understand how the oversight of this information could lead to frustration!

            We are pleased to see that your cancellation request was made within the designated grace ******* and your membership fee was promptly refunded in full. We are always here to assist you with any changes or requests regarding your account.

            If you require further assistance in maximizing the benefits of your membership or if you feel that your concerns have not been adequately addressed, please do not hesitate to contact us at ***********************************

            Read 45 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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