About

Local BBB:

BBB Serving Metropolitan New York

BBB File Opened:

1/7/2019

Business Started:

1/1/1989

Business Incorporated:

1/30/2007

Type of Entity:

Corporation

Business Management:

Mr. Roman Malakov, President

Additional Information

Refund and Exchange Policy

If you are not fully satisfied with our product, Roman Malakov Diamonds offers returns for exchange within 7-10 business days of receiving the item as long as it fulfills all the conditions specified below:

Item is unaltered
Item is in sellable condition
Item does not show any signs of wear
Item is returned with original packaging and receipt
Item is being returned by the original purchaser whose name is on the receipt or through the purchaser's chosen agent accompanied by a formal written consent from the original purchaser.

Items that meet all the specifications described will be eligible for exchange. If the newly selected item is at a higher price than the item being exchanged, then the difference will be charged to the buyer. If the newly selected item is of lesser price, then a non-expiring store credit amounting to the difference between the two items will be issued to the purchaser. Said store credit is non-transferable to any person and can only be used by said purchaser. 

Items can be exchanged at the Roman Malakov Diamonds store located in 1 West 47th St. New York, NY. 10036 or can be shipped to the aforementioned location. Purchaser is responsible for arrangement of return shipping and costs. 

Roman Malakov Diamonds cannot accept returns for exchange on custom orders, engraved, resized or shows signs of wear.

Business Categories

Jewelry Stores, Jewelry Repair, Jewelry Buyers, Jewelry Designers, Diamonds, Appraisal Management