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Business Profile

Investment Management

Public.com
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

2.48

Average of 62 Customer Reviews

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Review Details

  • Moises M

    Date: 11/12/2022

    Id like to personally thank ***** and ****** for helping me fix my problem of changing emails and the fixing the app, all was needed is to uninstall and reinstall the app to make it work if your having problem of resetting your password then logging in is it either outdated or a quick reinstall will fix it. Overall the app is great, so is the team of public 10/10.

    Public.com

    Date: 12/06/2022

    Hi ******, Thank you so much for your review and for all your support! Were so happy to hear we were able to help update your information and log back into the app. If you ever have any questions, were here to assist in the app or by email at ******************. Happy investing!

    Public.com

    Date: 12/28/2022

    Hi ******, Thank you so much for your review and for all your support! Were so happy to hear we were able to help update your information and log back into the app. If you ever have any questions, were here to assist in the app or by email at ******************. Happy investing!

  • Joey S

    Date: 10/11/2022

    Since the ******** merger I have been in absolute **** every single day with regards to this app. The app crashes often,and did this morning and now I am missing ****** from my account and they have it listed as -****** cash saying that my account is clearly missing that since crash this morning and unfortunately they dont seem to have compassion for the situation and have flat out claimed via email to me that this mornings crash was 100% resolved except it wasnt and its not the first time Ive heard almost verbatim dialogue written to me prior for many upon many a months they have run me around as to why since the ******** merger my account has been full of bugs, in accurate averages and missing monies. **************** is terrible. They obviously have a script they adhere to and arent capable of truly fixing issues because they have zero idea how to fix issues. This is exhausting having money with a firm that I do NOT TRUST in any way to secure my money. The daily stress it causes me to always see numbers that arent accurate, or having to reboot my phone anytime I want to check anything at all. Its disheartening and frightening that they always claim issues are fixed yet they clearly arent and I have screenshots proving all of this and have sent them these via app messaging and email to no avail. They dont answer the questions. Ever!. I want my ****** back where it belongs and then I wish for the stock market to hurry up and go up for holiday push so I can leave this APP as soon as possible.

    Public.com

    Date: 10/20/2022

    Hi ****, Thank you for your review and candid feedback. Were sorry about the trouble with your portfolio displaying incorrectly. Our team was made aware of an issue affecting the display in your portfolio and has confirmed that this has been fully resolved. Per our conversation, the amount you mentioned was the amount used to pay for a purchase of stock you made. Rest assured, at Public, we employ Bank-Grade security with AES 128-bit encryption and TLS 1.2 to secure data in transit. Again we apologize for any unnecessary stress this may have caused. If you have any questions, please feel free to reach out via the apps live chat or by email at ******************* Thank you.

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