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Business Profile

Investment Management

Public.com

Reviews

Customer Review Ratings

2.66/5 stars

Average of 77 Customer Reviews

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Review Details

  • Review fromVítor M

    Date: 11/01/2025

    5 stars
    In an industry with more than enough brokerage options, Public stood out to me most because of their world class customer service. Quick, efficient, and actually helpful. Another positive was their clear dedication to their mobile apps. Each time I jumped on their mobile app, it felt like a native, Apple-developed app. Also, not to mention their fantastic iPad app. Not many brokerages support the iPad user base like ********************** does. Overall 5 stars - easily.

    Public.com

    Date: 11/05/2025

    Hi Vitor, Thank you so much for your kind review and for all your support! We're glad you chose Public and that you're enjoying the mobile app! Our team is always happy to help, so if you ever have any questions, please let us know in the app or by email at ********************************************************! 
  • Review fromJames G

    Date: 10/29/2025

    5 stars
    I have had an account with ********************** for a few years now and have had to contact customer service multiple times. Each time my problem was resolved easily with the service representatives help. My latest issue was handled quickly and easily. Service representative ******* was particularly helpful.

    Public.com

    Date: 11/05/2025

    Hi *****, Thanks so much for your kind review and your continued support over the years! We're grateful to have you in our community and we're happy to hear our team has been able to assist you quickly! As always, please reach out to us if you ever have any questions!
  • Review fromDoyle E

    Date: 10/29/2025

    5 stars
    Public has been a great investment platform, very helpful in all aspects. Have had no problem in finding anything I wish to invest in,fast on deposits and withdraws, very easy to understand format and always keeping you informed of new options.

    Public.com

    Date: 11/05/2025

    Thank you so much for your review and for sharing your experience, *****! We're glad you're enjoying the app and the resources we provide to help you make the best investing decision for yourself! Please reach out to us in the app or by email at ******************************** if you ever have any questions!
  • Review fromReese M

    Date: 10/25/2025

    5 stars
    Great format and really good information on a variety of investments! Well worth using!

    Public.com

    Date: 11/05/2025

    Hi *****, Thank you so much for your review and support! We're thrilled to hear you're enjoying the layout and the number of investment options you have in the app! If you ever have any questions, our team is happy to help in the app or by email at *********************************
  • Review fromJohn H

    Date: 10/24/2025

    5 stars
    I ran into issue with referral bonus not tracking properly, their support is understanding and easy to work with, after providing referrer info, ******* manually applied the bonus to my account.

    Public.com

    Date: 11/05/2025

    Hi ****, Thank you so much for your review and kind words! We're glad we were able to get assist you and get your referral squared away! If you ever have any questions, our team is always happy to help in the app or by email at *********************************
  • Review fromJamil S

    Date: 10/03/2025

    5 stars
    **************** has always been very responsive. Haven't had any issues with the app and appreciate the customer service.

    Public.com

    Date: 10/09/2025

    Hi *****, Thank you so much for your review and for sharing your experience! We're glad to hear you haven't run into any issues on Public! Our team is always happy to help, so please let us know if you ever have any questions!
  • Review fromKevin M

    Date: 10/03/2025

    5 stars
    Public is a great company to work with. They are very responsive to any issues that arise, and have a competent and friendly support team! Im glad I rolled my *** over to them!

    Public.com

    Date: 10/09/2025

    Hi *****, Thank you so much for your review and support! We're thrilled to have you on the app! If you ever have any questions, please let us know in the app or by email at ********************************* and we'll be more than happy to help!
  • Review fromMike M

    Date: 10/01/2025

    5 stars
    Excellent customer service. Quick, human, and on-point. Highly recommend. A+++++++++

    Public.com

    Date: 10/09/2025

    Thank you so much for your kind review and support, ****! We're glad we were able to help you in a timely manner! As always, our team is available to help in the app or by email at ********************************* so please let us know if you ever have any questions!
  • Review fromElizabeth J d

    Date: 09/15/2025

    1 star
    worst experience ever... I was drawn and quartered for my money and put into a impossible situation,they put me in a VIP group on the second day then after working over 10 days tasking and buying options that was impossible for me to buy the 3rd option then told I had time to pay the request for $ 1999.oo dollars! I was groomed and hung out to dry. They used me, then didn't pay me for my efforts and held out the carrot, I could get the money I earned when I finished the 3rd option which was impossible and they knew it. almost 1500. later working from 710 am to 6:40pm. It looked like I had 2095. dollars in money account and almost 3000. from subscriptions to You Tube. but I could only get paid if I finished the option. These people are ruthless parasites.

    Public.com

    Date: 09/16/2025

    Hi *********, Thank you for your review and feedback. Were sorry to hear about your experience with Options trading in the app. This doesnt sound right. Wed love to review your account and clarify any issues youre running into as soon as possible. Please reach out to us in the app or by email at ********************************* and well be available to help. We look forward to hearing from you.
  • Review fromKyle B

    Date: 09/08/2025

    5 stars
    I recently opened up an account w **********************. I was very hesitant because I am an old school dinosaur when it comes to technology and my money. However, I think they provide a great platform and make it very easy to navigate. I did have a couple of issues and they responded to my questions very quickly and helped me navigate their site. I would highly recommend their site and service.

    Public.com

    Date: 09/10/2025

    Hi ****, Thank you so much for your review and for sharing your experience so far! We're glad you gave us a shot and are happy you're finding the app easy to navigate and use! Our team is always happy to help if you ever have any questions or run into any trouble, so please reach out to us in the app or by email at ********************************* and we'll be available to assist you!

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