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Customer Review Ratings
Average of 57 Customer Reviews
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Review fromWilbert p
Date: 07/24/2025
1 starThis business does not want to return my funds, have spoken to support. They are asking what is that I am going to do with my money. I responded what I do with my money is none of your business. On numerous occasions I have reached and sent out the documents they have requested, bank statements, copy of a government ID and all they do is ignore me.This is my conversation with **** ******* *************** I have been ignored, without any info in reference to my withdrawal second, I have already submitted fraud investigations against public. This is not normal, and you have been doing this to other consumers you accept their cash and then don't want them to withdraw their cash asking for bank statements and ID. When i opened this account all my information was already verified. Bank accounts and Identity. The information I have submitted is enough for you to release my funds.I have submitted all the documents they have requested up to this date my funds are withheld for no reason.Please put your funds somewhere else do not go to Public.com and invest your money here. They will not return your money, and you will regret it, as a consumer you shouldn't be given a hard time to withdraw your funds knowing that they are available in your account.Review fromChristian C
Date: 07/22/2025
5 starsChristian C
Date: 07/22/2025
Ive been using Public as my primary brokerage platform after transferring my account from Fidelity, and the experience has exceeded my expectations in every way. The platform is exceptionally easy to use, with a clean interface and intuitive functionality that makes investing straightforward and accessible.What truly sets Public apart is its responsive and helpful customer support. Ive reached out through both the in-app messaging and email, and in every instance, their team has been quick, professional, and genuinely helpful. One standout moment was when I inquired about an ETF that wasnt available on the platform. Within a day, they added itmaking it available for purchase almost immediately. That level of responsiveness and client-first service is rare and speaks volumes about how they prioritize the investor experience.Compared to Fidelity, Public feels more modern, more agile, and far more attentive to user feedback. Highly recommended for anyone looking for a brokerage that combines ease of use with top-tier customer support.
Public.com
Date: 07/23/2025
Hi *********, Thank you so much for your kind and thoughtful review! We're thrilled to have you in our community and even happier to hear you're finding the ** of the app easy and intuitive to use! We always strive to provide as many resources as possible to assist our members and are glad our team has been helpful as you get started with Public. As always, please let us know in the app or by email at ********************************* if you ever have any questions.Review fromJason J
Date: 07/17/2025
5 starsJason J
Date: 07/17/2025
This place is great. I left ********* because they has terrible service and franklt only cared about your money if they didn't have to actually deal with you as an individual. Public takes the time to help/answer questions and walk through whatever questions/issues you have. The platform is FREAKING AWESOME and I have used Etrade, ******* ******, Robinhood, and Webull. This is the best one.Public.com
Date: 07/21/2025
Thank you so much for your kind review and all your support, *****! We're grateful to have you in our community and are so happy we've been able to assist you on your investing journey! We're always happy to help, please give us a shout if you ever have any questions!Review fromStanley H
Date: 07/17/2025
4 starsStanley H
Date: 07/17/2025
July 17, 2025 Since April 27, 2025, I have adeptly managed my portfolio utilizing the Public.com trading platform and have engaged with Member Support on numerous occasions. I have consistently encountered a positive experience with team members **** ******* and ********. Each representative addressed my inquiries comprehensively and thoroughly. They all expressed their eagerness to assist me and encouraged me to reach out to them without hesitation.I wholeheartedly endorse the Public.com trading platform.**** ******** ********** **Public.com
Date: 07/21/2025
Hi ****, Thank you so much for your review and for sharing your experience with our wonderful Member Support team! We're so happy to have you in our community of investors and are thrilled we've been able to help you as you get started! As always, if you ever have any questions, please let us know in the app or by email at *********************************Review fromThorne P
Date: 07/16/2025
1 starThorne P
Date: 07/16/2025
I deposited funds into their **** account, closing my previous **** with ****************. Upon trying to withdraw a portion of those funds to pay my bills, Public.com is putting a 90-day hold on them because of 'suspicious activity'. This is after I provided all of the requested information,n verifying my identity and circumstances. I am now in a positionPublic.com
Date: 07/18/2025
Hi ******, Thank you for your review and for letting us know. We are required to verify bank ownership on outgoing withdrawals, as this step is ultimately done for the security and protection of your account. If you have any questions, please let us know in the app or by email at ********************************************************.Review frommumtaz a
Date: 07/15/2025
5 starsmumtaz a
Date: 07/15/2025
great and honest experience with Public.i would highly recommend to everyonePublic.com
Date: 07/16/2025
Hi Mumtaz, Thank you so much for your review and support! We're so happy to hear you're having a positive experience with Public! We're available in the app or by email at ******************************** if you ever have any questions!Review fromEli D
Date: 07/11/2025
5 starsEli D
Date: 07/11/2025
Ive been a member of Public for three years, and I truly appreciate its intuitive interface, commission-free trading, and the ability to buy fractional shares, which makes investing accessible to everyone. The platforms unique community features ****** learning and sharing among investors, creating a supportive environment for both beginners and experienced users. While some advanced tools are behind a paywall, Publics focus on transparency and ease of use has made it my go-to platform for building my portfolioPublic.com
Date: 07/14/2025
Hi ***, Thank you so much for your review and for sharing your experience! We're thrilled you've been loving the app and finding it intuitive and easy to use! We strive to be transparent and provide as many resources to help our members make the best investing decisions for themselves. If you ever have any questions, our Member Support team is happy to help in the app or by email at ********************************************************!Review fromJames R
Date: 06/26/2025
5 starsPublic allows for multiple types of investment strategies as well as support that both explains why and how. Dont be intimidated to start investing in your future.Review fromEileen H
Date: 06/17/2025
5 starsThis is the best trading platform that I've worked with. With bonds, treasury bills, crypto and stocks, I can have all of my investments in one place. They also have a tool that will show you where the price of the stock should be, invaluable. As a bonus, Public.com will pay you on your option trades. Great company.Review fromJoseph B
Date: 06/11/2025
5 starsJoseph B
Date: 06/11/2025
Public has everything I want and need in an investment app.Public.com
Date: 06/13/2025
Hi ******, Thank you so much for your review and support! We're glad the app offers everything you're looking for in an investment app! If you ever have any questions or suggestions to make the app better for you, please let us know in the app or by email at *********************************
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