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Average of 77 Customer Reviews
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Review fromKa D
Date: 12/02/2025
1 starDo not recommend as they love their fees and do not tell you they will be taking fees until after they take them. So many better options to use and I would NOT recommend this company.
Public.com
Date: 12/04/2025
Hi Ka, Thank you for your review and feedback. We're sorry to hear about your experience with the app. We'd love to review your account and review any fees you may have assessed. Additionally, you are able to view Public's Fee Schedule, which outlines when you will run into any fees. Please reach out to us in the app or by email at ********************************************************.Review fromValerie A
Date: 11/26/2025
1 starTheir platform has serious flaws especially if you are a day trader. - Bad fills - Half the data displayed is not updating - you often have to refresh the whole window to ensure that you are looking at the right bid/ask - Many random popup showing errors on ghost orders - They popup spontaneously out of context - Bad UX: no warning when their data provider or ******** base is down - leading to serious confusion as the numbers displayed are totally off - No OCO orders, SL/TP orders - Paid subscription to access most of the needed information for day trade + pre/post market orders I joined the platform after a ******* influencer raved about them - Not sure how much he gets paid to promote them but I highly doubts that he daily trades with them. If you plan to invest, its probably ok - If you are actively trading, stay away.Public.com
Date: 12/04/2025
Hi *******, Thank you for your review and feedback. We're sorry to hear about your experience in the app and the issues you're running into in the app. Our teams are constantly working to ensure every member has a smooth experience using Public, and we are diligently working so any third party outages do not affect our members in the app. If you ever have any questions or run into any issues, our team is available to help in the app or by email at ********************************************************.Review fromHarry G
Date: 11/25/2025
1 starDo not put money in this brokerage account. I had account setup for 2 weeks and got hacked. They allowed someone to move money from savings into brokerage account and trade the money away using contracts and options which i do not even know anything about. They stated my login credentials were accessed by third party and was not the result of any security issue with Public so my account would not be corrected. They do not have any phone number and you have to send message and wait for someone to get back to you which took 3 hrs to get email (not a call) from human. If your account gets hacked you will sit and watch without being able to do a thing and no one to call at Public.com.Public.com
Date: 12/04/2025
Hi *****, Thank you for your review and feedback. Were sorry to hear about the trouble with your account. The safety and security of your account is our top priority at Public, and we take reports like these very seriously. Upon receipt of your claim, our support team fully restricted the account from making trades, deposits, and withdrawals the day you reached out. Per our Customer Agreement, account owners are responsible for ensuring that their account information such as log in credentials and PINS are kept safe and are not shared with any unknown persons. We have not experienced a data breach, however, your information, such as email address and password, may have been obtained from an external data breach and used by a bad actor to gain access to their investing account. Our team is always happy to help how we can in the app or by email at ********************************* Please reach out to us with any questions.Review fromTHOM M
Date: 11/19/2025
5 starsHAVE ALWAYS HAD QUICK AND POSITIVE FEED BACK FOR QUESTIONS RELATING TO CRYPTO , STOCKS AND ANSWERS TO OPERATIONS FROM THIS BROKER EXCELLANT BIZNESS TO B WORKING WITH ON THE MARKETPublic.com
Date: 12/04/2025
Hi ****, Thank you so much for your review and all your support! We're glad you're enjoying the app and having a positive experience with our Member Support team! As always, we're happy to help in the app or by email at ********************************************************!Review fromYoga P
Date: 11/18/2025
5 starsMy questions about *** and trading options were answered promptly. I also had a one-time transfer failure from my bank, which could have resulted in a fee. I reached out immediately to Public, and its customer *** helped me to avoid the fee.Public.com
Date: 12/03/2025
Hi Yoga, Thank you so much for your review and for sharing your experience with our team! We're sorry to hear about the issues transferring funds into the app, but are glad our team was able to help you avoid a fee! If you ever have any questions, please let us know in the app or by email at ********************************* we're always happy to help!
Review fromBrian B
Date: 11/17/2025
1 starI lost 36 grand from this site. I studied stocks and put 30 grand total. I was up 5 grand in two weeks and a scammer took everything from me. She133call was the stock name that appeared out of anywhere and I actually watched all my money disappear. I cant talk to anyone. They said make a police report and file a complaint. Now I can not get ahold of them. They barely yahold of me when I was begging them. Be careful. They guaranteed up to ******* was insured. I ended up on suicide watch for 4 days. Anyone know how to talk to these people on a phone? I am calling the Attorney General if I can't talk to anyone. Filed a police report.Public.com
Date: 12/04/2025
Hi *****, Thank you for your review and feedback. Were sorry to hear about the trouble with your account. The safety and security of your account is our top priority at Public, and we take reports like these very seriously. Upon receipt of your claim, our support team fully restricted the account from making trades, deposits, and withdrawals. Per our Customer Agreement, account owners are responsible for ensuring that their account information such as log in credentials and PINS are kept safe and are not shared with any unknown persons. We have not experienced a data breach, however, your information, such as email address and password, may have been obtained from an external data breach and used by a bad actor to gain access to their investing account. Our team is always happy to help how we can in the app or by email at ********************************* Please reach out to us with any questions.Review fromHannah P
Date: 11/13/2025
4 starsI am a new Public user and am very happy with their ***************** *** had a few questions regarding trading options and the response is quick and efficient. Also, I inadvertently signed up for the premium service and they refunded it right away. I love clicking on the app and getting real time info, Very user friendly.Public.com
Date: 11/19/2025
Hi ******* Thank you so much for your review and for sharing your experience with our team! We're glad you're enjoying the app and finding it very user friendly! If you ever have any questions or ideas to make the app better for you, please let us know in the app or by email at ********************************************************!Review fromAnthony V
Date: 11/11/2025
2 starsThe worst trading platform that I ever had. ** Not recommended ******************** is by chat or email only and they say they solve a problem and never do. Lose money because that.Public.com
Date: 11/19/2025
Hi *******, Thank you for your review and feedback. We're sorry to hear about your experience with Public so far. We'd love to help you in any way we can as soon as possible. Please reach out to us int he app or by email at ********************************* and we'll be available to help.
Review fromScott C
Date: 11/10/2025
1 starDo not open an account with ********************** brokerage. There is zero phone support. I am attempting to transfer an account from ********************** to another brokerage and the account became restricted for some unknown reason and is now frozen. The only support mechanism is through the app/chat function in the website and it is completely inexcusable that a brokerage firm would leave account holders' account restricted upon an outgoing transfer request. Very little transparency and not worth the benefits or claims they promote in their advertising for putting assets with them.Public.com
Date: 11/19/2025
Hi *****, Thank you for your review and feedback. We're sorry to hear about the issues you're experiencing with your account transfer and reaching our team. When a member initiates a transfer of assets out of Public, we restrict the account so that the transfer can be processed without interruption. Our Member Support team is available to help in the app or by email at ********************************* Please let us know if you ever have any questions.Review fromWilliam M
Date: 11/06/2025
1 starI can not get a response i can not get my money out of this company i have provided all documents and i get no response there is only AI support no phone to speak to anyone DO NOT PUT YOUR MONEY IN HERE YOU WILL HAVE TO FIGHT TO GET IT OUT ONLY USE BROKERAGE WITH CUSTOMER SUPPORT NUMBER AND LIVE AGENTSPublic.com
Date: 11/19/2025
Hi *******, Thank you for your review and feedback. We're sorry to hear about the trouble reaching our Member Support team and withdrawing funds from your account. It looks like our team was able to assist you with your withdrawal. If you ever have any questions, we can be reached in the app or by email at ********************************************************.
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