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Customer Review Ratings
Average of 64 Customer Reviews
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Review fromJamil S
Date: 10/03/2025
5 stars**************** has always been very responsive. Haven't had any issues with the app and appreciate the customer service.
Public.com
Date: 10/09/2025
Hi *****, Thank you so much for your review and for sharing your experience! We're glad to hear you haven't run into any issues on Public! Our team is always happy to help, so please let us know if you ever have any questions!Review fromKevin M
Date: 10/03/2025
5 starsPublic is a great company to work with. They are very responsive to any issues that arise, and have a competent and friendly support team! Im glad I rolled my *** over to them!Public.com
Date: 10/09/2025
Hi *****, Thank you so much for your review and support! We're thrilled to have you on the app! If you ever have any questions, please let us know in the app or by email at ********************************* and we'll be more than happy to help!Review fromMike M
Date: 10/01/2025
5 starsExcellent customer service. Quick, human, and on-point. Highly recommend. A+++++++++Public.com
Date: 10/09/2025
Thank you so much for your kind review and support, ****! We're glad we were able to help you in a timely manner! As always, our team is available to help in the app or by email at ********************************* so please let us know if you ever have any questions!Review fromElizabeth J d
Date: 09/15/2025
1 starworst experience ever... I was drawn and quartered for my money and put into a impossible situation,they put me in a VIP group on the second day then after working over 10 days tasking and buying options that was impossible for me to buy the 3rd option then told I had time to pay the request for $ 1999.oo dollars! I was groomed and hung out to dry. They used me, then didn't pay me for my efforts and held out the carrot, I could get the money I earned when I finished the 3rd option which was impossible and they knew it. almost 1500. later working from 710 am to 6:40pm. It looked like I had 2095. dollars in money account and almost 3000. from subscriptions to You Tube. but I could only get paid if I finished the option. These people are ruthless parasites.Public.com
Date: 09/16/2025
Hi *********, Thank you for your review and feedback. Were sorry to hear about your experience with Options trading in the app. This doesnt sound right. Wed love to review your account and clarify any issues youre running into as soon as possible. Please reach out to us in the app or by email at ********************************* and well be available to help. We look forward to hearing from you.Review fromKyle B
Date: 09/08/2025
5 starsI recently opened up an account w **********************. I was very hesitant because I am an old school dinosaur when it comes to technology and my money. However, I think they provide a great platform and make it very easy to navigate. I did have a couple of issues and they responded to my questions very quickly and helped me navigate their site. I would highly recommend their site and service.Public.com
Date: 09/10/2025
Hi ****, Thank you so much for your review and for sharing your experience so far! We're glad you gave us a shot and are happy you're finding the app easy to navigate and use! Our team is always happy to help if you ever have any questions or run into any trouble, so please reach out to us in the app or by email at ********************************* and we'll be available to assist you!Review fromJ.M L
Date: 08/30/2025
1 starTHEIR 2FA SECURITY SYSTEM FAILED!!! ALL of my stocks were sold from my account, even though I was NEVER sent a code! The money was then transferred out of my brokerage account WITHOUT MY AUTHORIZATION! I lost EVERYTHING! They are claiming no responsibility and will not compensate me for my losses. CLOSE YOUR ACCOUNT AND DO NOT USE THIS COMPANY! Your funds are NOT secure!Public.com
Date: 09/03/2025
Hi **, Thank you for your review and for letting us know. The safety and security of your information is our top priority, and take these matters very seriously. A restriction was placed on your account to prevent any further trades, deposits, or withdrawals. Our internal investigation concluded there was no breach or compromise of our systems. We always recommend protecting your account with a strong, unique password that is not used on other apps or websites. In addition, we would never ask for a 2FA code and advise all members of giving away any 2FA codes. If you have any questions, please reach out to us in the app or by email at *********************************Review fromRichard G
Date: 08/08/2025
1 starI have requested a withdrawal and asked me for more personal information. I sent the info 2 days ago, but the have NOT gotten back to me! What's up?Public.com
Date: 08/14/2025
Hi ****, Thank you for your review and feedback. There are certain situations that require us to verify a members identity and bank ownership prior to a withdrawal. we do this by requesting an ID and PDF copy of a recent bank statement. We do this to ensure the safety and security of your account. Our team reviewed your documents and you will be able to withdraw your funds going forward. If you ever have any questions, please let us know in the app or by email at ********************************************************.Review fromMichael M
Date: 08/08/2025
5 starsI've been using the Public app for about a month now. The features are similar to E-Trade or Robinhood. I like the simplicity of the *** later for Public. Robinhood doesn't have an official ***, and my experience with E-Trade wasn't good. The support team is exceptionally good at Public, I worked with ******* from the Public Customer Support team, and he gave me daily updates on the progress of my issue and resolved my issue very quickly.Public.com
Date: 08/14/2025
Hi *******, Thank you so much for your review and for sharing your experience! We're glad you're enjoying the app and API feature! If you ever have any questions, our team is always happy to help in the app or by email at *********************************Review fromSheera H
Date: 08/07/2025
1 starAfter four years as a user, I can confidently say: ********************** is a liability. Avoid it at all costs!!!!Ive been a Public.com user since 2021. I never deposited more than $40. The only activity on my account was the occasional $0.02 dividend which they often clawed back with random fees. I never expected much. But I did expect basic security and a functioning support team.On August 6, 2025, I discovered $20,000 had been withdrawn from my personal ***** Fargo account and dumped into my Public.com account without my authorization. This wiped out my bank balance and left me thousands of dollars in the negative.I immediately contacted Public.com support. A *** named *** said they would escalate the issue to a colleague. That was the last I heard from anyone. No response. No follow-up. No urgency. No action. Its now been more than a day.Let me be clear: this wasnt a $20 overcharge or a technical bug. This was a massive, unauthorized financial transaction involving tens of thousands of dollars and Public.com has done absolutely nothing to explain, investigate, or fix it.Ive had to file a fraud ***ort with my bank and begin the process of recovering the funds on my own. I also requested my Public.com account be closed immediately. But the damage is done.This is not a company you can trust with your money, your bank account, or your peace of mind.Public.com
Date: 08/08/2025
Hi Sheera, Thank you for your review and for letting us know. We apologize for the issue with unauthorized deposits into your account. The safety and security of your information is our highest priority. We responded to your concern on August 7th, and put a freeze on your account due to the suspicious activity. We also stopped the payment and the funds should be returned to your bank. We recommend updating your password to a unique password you don't use on other apps or websites. If you believe funds have been stolen or are missing from your account, we also recommend filing a police report and filing a report regarding this incident with the ******************************* at ***********. If you have any further questions or concerns, please let us know via email at *********************************Review fromMithra C
Date: 08/05/2025
5 starsGreat app and company. Their mission is to provide financial literacy to all individuals and empower them with multiple avenues of investments that were not easily available to the public. Their title is apt for the work they are doing.Public.com
Date: 08/07/2025
Thank you so much for your review and all your support, Mithra! We're glad you're enjoying Public! We strive to provide resources to help our members make the best investing decisions for themselves regardless of their investing experience! Please let us know if you ever have any questions in the app or by email at *********************************
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