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          DREO has 1 locations, listed below.

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            • DREO

              685 3rd Ave Fl 4 New York, NY 10017

            Business ProfileDREO

            Household Fans

            Contact Information

            685 3rd Ave Fl 4

            New York, NY 10017

            Visit Website
            (888) 290-1688

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+
            This business is not BBB Accredited
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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            685 3rd Ave Fl 4, New York, NY 10017
            BBB File Opened:
            4/5/2023
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/05/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I purchased a small Dreo room heater that kept malfunctioning for $75.41 off amazon. I was going to return it to amazon due to all the problems I was having but when I went to ask Amazon support a question they canceled the return and told me to get support from the actual manufacturer who is Dreo. I went to support through email with a customer service representative named *****. We finally decided the heater is faulty due to it overheating numerous times and turning on by itself during the night. Then after leaving it unplugged for several days it wasnt heating enough. She said to return it and that she would refund me $75.41 as soon as she received the product. He wanted my PayPal information so he could refund it to me there which I gave to him already. He received the heater almost a week ago. Now ***** or the Dreo support team wont respond to any of my emails and I never got a $75.41 refund nor do I have the heater.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Zeya M

            02/01/2024

            Three members of my family were given the standard model instead of the smart model, which was more expensive. **************** agreed the wrong products were given, but never got back to us after that. Incredibly frustrating!

            Local BBB

            BBB Serving Metropolitan New York

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