Business ProfileforFarrell Hair Replacement

Struggle for a single star of ONE. Sent a 50% deposit of $560 AUS to Farrell Hair Systems on a repair to my original hair system. I purchased 2 systems some years back, with ******* telling me originally a fitting and cut in would be made available where i lived, in Australia. He later cancelled, and told me that road trips were no longer being done, which was a lie. I had to come to the USA for a cut in and fit and style to LA. They had agreed to forgo the 2nd cost of the system to make allowances. I had travel, accommodation, transport and food expenses? But guess what, is was $2,400 to start with, so in fact I believe it was already paid for? I had reservations about this company, after initial reviews from 10 years ago, were mixed and many negative. I only purchased products from them. They were OK. But when it came down to it, they are just an online hair system company. They do road trips to different countries, give a spin that it can be fitted in your country, and then later pull out once you have paid. *** is all talk and spin. If you live in LA or close by it may work, but overall it is just too expensive. It took 7 - 8 months for a system repair to get close to being ready as they claimed the production staff was not available due to the pandemic. They advised my repair would be completed by pictures and samples. I thought they had my details on the prior order with specifications? They had nothing? I later cancelled, as I was concerned about paying for something unseen and not cut in. I got no response. I paid $560 for the repair. I got nothing for this after after sending the damaged unit by air some 7 - 8 months ago. The money was taken without telling me the production team was not producing any product? Not sure it they are still trading? A very shady and money hungry company. I will take my business here locally from know on. I highly recommend to approach this dubious set up with caution. It probably makes sense to avoid them entirely.