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Find a Location

Crisp has 1 locations, listed below.

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    • Crisp

      110 West 40th Street New York, NY 10018

    Business ProfileforCrisp

    Foods

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    110 West 40th Street, New York, NY 10018
    BBB File Opened:
    5/17/2010

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/27/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    I placed an order online on 11/27. When I still had not received any shipping information by 12/5, I sent an email. I received an email from the company on 12/9 stating there is a 2-4 week shipping time. I placed two separate orders both on the same day. I received one 12/21. The second item I have still not received. The item has been in a pre-shipment status since 12/21. I have emailed the company several times requesting information, an explanation as to why it is still in pre-shipment. I requested a refund to which they stated their policy is no refunds. They stated it will be shipped to me by the end of the week. If I had known it would take 5-6 weeks to receive an item, I would have stuck with shopping somewhere reliable and trustworthy like ******.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jared A

    1 star

    07/28/2023

    I placed an order on June 14th. After 2 weeks I reached out because I didnt even have a shipping number. They responded with be patient it could take up to a month. After a month I reached out again and they said it could be up to 2 months now because they are moving warehouses. Its now been 7 weeks going on 8 and still just have label created. The plan was to wear the shorts in the summer but it looks like I wont have them until the winter. Bottom of their site says 2-3 weeks for shipping. Not 2-3 months Id stay away from this company, theres a reason they put everything on sale. If I could leave 0 stars I would

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