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Find a Location

Try The World, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTry The World, Inc.

    Food Delivery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    902 Broadway 6th Floor, New York, NY 10010-6039
    BBB File Opened:
    5/25/2016
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Incorporated:
    11/20/2014
    Type of Entity:
    Corporation
    Business Management
    • Ms. Katerina Vorotova, Co-CEO/Co-Founder
    • Mr. David Foult, Co-Founder
    Contact Information

    Principal

    • Ms. Katerina Vorotova, Co-CEO/Co-Founder
    • Mr. David Foult, Co-Founder

    Industry Tip

    BBB Tip: Choosing a food delivery service

    Customer Complaints

    22 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Purchased a 3-month subscription with a gift card on Christmas Day 2023. Never received any confirmation email for the purchase. Two days before the third box arrived, the subscription was auto-renewed and charged without any notification or email. There was no clear message from the company during purchase that any charges would be made to my card, since the purchase was made using a gift card in full. The purchase was made as a first without an account, so I am unable to log in to cancel any subscriptions. Company has no phone number to contact for disputes, only an email from which they have yet to respond.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ash D

    1 star

    02/06/2024

    This company is a scam and a half. I got a gift card for the value of 1 month. So I chose the "one month" option. There were multiple options listed, some of them for longer time periods, like 3 months, etc. I only wanted to spend the gift card so I signed up for 1 month. It's literally called "1 Month Journey" which obviously implies that I only wanted 1. I should have known it was a scam when it asked for my credit card, but i submitted by order and never even set up an online account with the company. I actually completely forgot about them. Then a month later I get billed another $55, which reminds me that I never did get the order I originally purchased. I had to create an account on their website, which only shows me the two orders and no option to change/cancel. There's an FAQ telling me I can cancel by going to the "subscriptions" tab, but there is no subscriptions tab. Another FAQ mentions a dashboard- also non-existent. There's not even any way for me to change my payment information if I did want to continue subscribing. They know nobody wants to keep subscribing, so it's best for them to make it as inaccessible as possible. The only contact is an email, where I was told that they will cancel my account but not refund me for today's payment because they hid in their find print that even the "1 month" option is a recurring subscription. They are intentionally deceiving customers by offering a "1 month journey" and hiding details of a recurring subscription in the fine print. I can't tell you how their product is, because despite being charged twice now I still have never received it. However, it's clear that they themselves do not believe in their product, otherwise they wouldn't need to resort to unethical business practices to take people's money.

    Local BBB

    BBB Serving Metropolitan New York

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