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          Find a Location

          Burberry LTD. has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Burberry LTD.

              444 Madison Ave New York, NY 10022-6903

            • Burberry LTD.

              1200 Morris Turnpike Short Hills, NJ 07078

            • Burberry LTD.

              1 Atlantic Ocean Atlantic City, NJ 08401

            • Burberry LTD.

              1 Riverside Sq Mall Hackensack, NJ 07601

            • Burberry LTD.

              6455 Macleod Trail SW Calgary, AB T2H 0K8

            Business ProfileBurberry LTD.

            Fashion Designers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            444 Madison Ave

            New York, NY 10022-6903

            Visit Website
            (877) 217-4085

            Customer Reviews

            1.43/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            48 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 168

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Burberry LTD. has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Burberry LTD.

                444 Madison Ave New York, NY 10022-6903

              • Burberry LTD.

                1200 Morris Turnpike Short Hills, NJ 07078

              • Burberry LTD.

                1 Atlantic Ocean Atlantic City, NJ 08401

              • Burberry LTD.

                1 Riverside Sq Mall Hackensack, NJ 07601

              • Burberry LTD.

                6455 Macleod Trail SW Calgary, AB T2H 0K8

              Headquarters
              444 Madison Ave, New York, NY 10022-6903
              BBB File Opened:
              1/1/2001
              Years in Business:
              168
              Business Started:
              1/1/1856
              Business Incorporated:
              8/4/1970
              Type of Entity:
              Corporation
              Business Management
              • Mr. Christopher Bailey, Chief Creative and Chief Executive Officer
              • Mr. John Peace, Chairman
              • Mr. Donald Kohler, President, Burberry Americas
              Contact Information

              Principal

              • Mr. Christopher Bailey, Chief Creative and Chief Executive Officer
              • Mr. John Peace, Chairman
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              48 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/30/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Order #: ******** was delivered late to my address on 12/28/2023 a month after order was placed and I decided to return the item back to Burberry because item wasn't needed anymore. I used prepaid tracking label with tracking ******************, The return was dropped off 01/08 in ******* because of work travel. I sent a copy of my *** drop off receipt to burberry via email because the item was pending return delivery for over 3 weeks after drop off and Burberry is denying my return because I returned in *******. This is not fair and not expected from such a known brand. This was my first order with Burberry and I am very unsatisfied and this is terrible customer service.
              Read More
              Read 47 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              MARIA RITA A

              03/02/2024

              I was about to pay for a Mens bumbag when all of a sudden the Manager (not dressed properly - probably off that day) went out and said my sales associate made a mistake by giving me 25% off for the item. My card was already processed and she specifically had to reverse my sale and said to me had I let this go through, it would cost my associate his job! This behaviour was very unprofessional to say the least. It says a lot about the Burberry Outlet Store in *********. That associate - ***** deserves a better job. Apparently he could be fired for a $100 price discrepancy. Terrible service ??
              Read 6 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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