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          The DB Method has 1 locations, listed below.

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            Business ProfileThe DB Method

            Exercise Equipment
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            225 Broadway Fl 35

            New York, NY 10007-3001

            Visit Website
            (844) 484-2028

            Business hours

            Closed
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1.18/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            The DB Method manufactures and sells proprietary lower body/muscle group-focused exercise equipment.

            Products & Services

            The DreamBelt, The DreamBand, The DreamBand Lite, The Dreamlets, The DreamMat

            Business Details

            Headquarters
            225 Broadway Fl 35, New York, NY 10007-3001
            BBB File Opened:
            1/16/2020
            Years in Business:
            7
            Business Started:
            1/1/2017
            Business Started Locally:
            10/29/2014
            Business Incorporated:
            10/29/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Sculpted Partners LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Dave Morris, Head of Operations & Customer Support
            Contact Information

            Customer Contact

            • Mr. Dave Morris, Head of Operations & Customer Support
            Read More Business Details and See Alerts

            Customer Complaints

            22 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/28/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I bought this machine in August of 2021. Within the first month the roller was rubbing up against the bar and I had to order another set of rollers. Since then the rollers have continued to rub and had to have them replaced several times. I have also noticed that the bar leans when its being stood on. I have called and complained several times to which I have been told I needed new rollers again. I sent in pictures several times and now they are telling me its a different set of rollers that need to be replaced. The rollers on the actual bar where you stand. I remove the bar per the instructions and notice the screws to the 4 rollers are stripped and the screws can not come out. I call them back and was told they do not sell replacement bars and I have to find someone with a drill or saw to cut the top of the screws to try and remove it. Well Im a single mother with ********* in her hands and dont have access to this kind of help so now Im stuck with a $300 machine that I can not use.
            Read More
            Read 21 More Complaints

            Customer Reviews

            11 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brandy M

            03/11/2024

            This machine is extremely dangerous i bought it 5/31/21 the very first time using it the machine tipped over when I was getting off. i fell down and the middle bracket cut between my legs right in the female parts. I ended up getting 15 stitches and was in pain for 6 weeks after when we told them about it they immediately sent someone to my house to pick the machine up and refunded me fully but nothing more after that even though they knew I had gone through what I did the company is horrible and custome service is even worst.
            Read 10 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

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