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Business Profile

Event Ticket Sales

Broadway.com

Reviews

Customer Review Ratings

4.55/5 stars

Average of 75 Customer Reviews

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Review Details

  • Review fromFred S

    Date: 08/12/2025

    5 stars
    The agent was extremely helpful. Couldn't have been happier with the service.

    Broadway.com

    Date: 08/15/2025

    So glad we could make your experience a happy one. Enjoy the show!
  • Review fromElliott G

    Date: 08/11/2025

    5 stars
    Easy to book tickets no hidden fees, etc.Good website Used a gift card from broadway.com worked well

    Broadway.com

    Date: 08/14/2025

    Happy to hear the process was smooth and your gift card came in handy. Enjoy the show, *******!
  • Review fromRichard A

    Date: 08/10/2025

    5 stars
    So quick and easy to pick up tickets to a new Broadway show. I was able to easily browse the show details and come up with a great performance for an upcoming bus trip to ***. Thank you so much for helping to make our NYC experience unforgettable!

    Broadway.com

    Date: 08/12/2025

    Were so glad you found the perfect Broadway show and had a great NYC trip! Thanks for letting us be part of your unforgettable experience.
  • Review fromtony z

    Date: 08/10/2025

    5 stars
    the process was easy to understand and use to make informed decisions and purchases. thank you very much!

    Broadway.com

    Date: 08/12/2025

    So glad the process was a hit and helped you make the perfect choice. Thanks for the feedback, ****!
  • Review fromKerstin L

    Date: 08/07/2025

    5 stars
    Tickets are very easy to purchase. It is really great that you can pick your seats and have the option to see the stage from the seat, before purchase.

    Broadway.com

    Date: 08/12/2025

    Picking your seat and seeing the view first? Always a win! Thanks for the feedback, *******.
  • Review fromApril D

    Date: 07/22/2025

    4 stars
    When I initially went on the site, I found 3rd row tickets with one price. By the time I tried to buy them, they had increased $65. I think this is unfair, but had to go on an buy tickets anyway - but found better seats for only $9 more than the "newer" price. I really liked that you could basically see the view from a seat, and it worked relatively easy.
  • Review fromRobert M

    Date: 07/21/2025

    5 stars
    Very EASY to ************* the View of the stage from the selected seats.Received Confirmation quickly. (Delayed tickets after August 23)Also ordered tickets for Death Becomes Her...and those tickets already in ************.

    Broadway.com

    Date: 07/22/2025

    Appreciate the feedback, ******! Delighted you enjoyed the features and had a smooth experience. Have a blast at the show!
  • Review fromL. B. G

    Date: 07/21/2025

    5 stars
    Very easy to buy tickets to the show I wanted to see.The costumer service was excellent when I called them about a question I had.

    Broadway.com

    Date: 07/22/2025

    Happy to hear everything went smoothly and our team was able to assist. Enjoy the show!
  • Review fromJenna W

    Date: 07/21/2025

    5 stars
    Easy to navigate for my 83 year old brain. Not confusing.

    Broadway.com

    Date: 07/22/2025

    Love this! We aim for easy, no matter your age. Thanks for choosing us, *****!
  • Review fromValerie E

    Date: 07/21/2025

    5 stars
    This was very simple and easy to go through the process. Booking the tickets and picking the seats were easy.

    Broadway.com

    Date: 07/22/2025

    Thanks for the great feedback, *******! Happy to hear booking and seat selection were a breeze. Have a great time at the show!

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