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Business Profile

Ecommerce

Petlab Co.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.35/5 stars

Average of 320 Customer Reviews

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Review Details

  • Review fromKristen L

    Date: 06/23/2023

    5 stars
    The product does exactly what they said it would do. The dogs love the great taste of the chews. Thank you PetLab for changing our lives!!!!

    Petlab Co.

    Date: 06/24/2023

    Hello *******,Thank you for taking the time to leave us such a wonderful review! It is so fantastic to hear that your dogs are doing better and that your experience has been great! It is our pleasure to provide a better quality of life for you and your pups! If we can help out with anything else, please reach out to ** at ********************************** Sincerely,PetLab Co.
  • Review fromSteven R

    Date: 06/20/2023

    5 stars
    Love the products and services, I just wish that this company comes up with an app!

    Petlab Co.

    Date: 06/22/2023

    Hello ******,Thank you for your review! We are so happy to hear that you and your pup are loving out products and services! We hope to have an app available for you to use in the near future. Until then, if you happen to have any questions or need help, please reach out to us at ********************************** Sincerely,PetLab Co.
  • Review fromRussell P

    Date: 06/19/2023

    1 star
    I see no difference. What else can it. He is still has same symptoms and it has been a month. I'm sure your product is healthy but ut has done nothing in resolving problem.

    Petlab Co.

    Date: 06/20/2023

    Hi *******,Thank you for your review. We're sad to hear that you have not seen any results yet. It may be helpful to know that the vast majority of our customers report seeing improvements in their pets somewhere between 60 and ************************************************************************************************* have any questions, please reach out to us at [email protected],PetLab Co.
  • Review fromGina H

    Date: 06/18/2023

    5 stars
    My two dogs have had chronic skin issues for more than 5 years. We've tried so many supplements including Dermaquin and cutting out chicken, beef and pork. They've been on Cytopoint Immunotherapy shots and were on antibiotics 2-3X per year. They've been on the Probiotic chews since January and this is the first time in years they've not had bald spots on their paws or of legs. Their fur looks and feels so good. They went to their vet for their yearly check up 3 weeks ago and she said that their fur looks great. She asked about the product and was thrilled at the results. I feel like we hit the jackpot with this product.

    Petlab Co.

    Date: 06/20/2023

    Hi ****,What an exciting thing to hear about your dogs! We are so happy that you have finally solved the puzzle of helping your dogs with their allergy issues! How about that! We hope that the Probiotic Chew continues to help them with living a more comfortable life!Sincerely,PetLab Co.
  • Review fromRod M

    Date: 06/18/2023

    5 stars
    Love your product and its helped my dog immensely and for a company not to send me with overwhelming emails. They keep buying more really appreciate it.

    Petlab Co.

    Date: 06/20/2023

    Hey ***,Thank you for your wonderful review! We really take pride in providing an excellent product and experience for our customers. To hear that you have had such a good experience and that our products are helping your dog means the world to us!Sincerely,PetLab Co.
  • Review fromNicole F

    Date: 06/17/2023

    5 stars
    I think my stars say it all. This is a God sent company. If you love your animals like your kids, this is a great place to get goodies for your ******

    Petlab Co.

    Date: 06/20/2023

    Hi ******,We appreciate your kind and thoughtful review! Our mission is to help our "children" as much as possible and we love to hear that your kids have had such a great experience with our products! We hope that our goodies keep providing many answered prayers to your furbabies going forward.Sincerely,PetLab Co.
  • Review fromMary Beth T

    Date: 06/17/2023

    5 stars
    PetLab ********** Chews literally changed my dogs life, and in turn changed mine. ****** is a 90lb, 11 year old **************** who could not complete his previous activities, such as stair climbing and long walks. He had a torn ACL surgically repaired in August 2022 and had not regained his prior activity level. He was on pain meds and other medications meant to alleviate joint pain. They caused other ailments and drowsiness so those were stopped. I ordered PetLab ********** Chews a month ago and his activity level is back to where it was five years ago. It is truly phenomenal, the results are real and they are life changing. I have recommended this product to others and have even ordered it for family members with older dogs.

    Petlab Co.

    Date: 06/20/2023

    Hey there **** ****,Thank you so much for your review! We are just so delighted to hear that ****** is back to his old self from five years ago. To hear that his activity level has reverted back to that is such a heartwarming thing and we are so happy that the ********** Chews have provided this quality of life improvement for him! Also, thank you very much for recommending our product to other people and family members of yours. We hope that their dogs have the same improvements in their lives that ****** has had.Sincerely,PetLab **
  • Review fromAlice R

    Date: 06/15/2023

    5 stars
    *************** on my four year old dog in only a few weeks.

    Petlab Co.

    Date: 06/16/2023

    Hello *****, Thank you for your review! We are delighted to hear that your dog is already experiencing some benefits from drinking our Dental Formula! Excellent dental health is headed your pups way! Please let ** know if there is anything we can help out with along the way. Sincerely, PetLab Co.
  • Review fromNancy R

    Date: 06/13/2023

    5 stars
    Outstanding products and very easy to work with subscription, whether I need to change the dates, increase products, or delete. I also appreciate that they send a reminder email about upcoming shipments. Top notch company!

    Petlab Co.

    Date: 06/15/2023

    Hi *****,Thank you so much for your review! It means the world to us to know that we are doing a top notch job for our customers. We greatly appreciate your business and look forward to providing outstanding service for you going forward!Sincerely,PetLab Co.
  • Review fromViki A

    Date: 06/12/2023

    5 stars
    Pet Lab joint chews helped tremendously with my 11 yr. old *********************** Corgi mixes mobility he has short little legs and loves to jump up on beds, couches etc....when he had or has an injury it used to be a trip to the vet, then its Gambapentin (sp?) and meds that just mask the condition that's when I started the joint care chews and they helped so much with his mobility, I have been subscribing for a couple of years and I am now adding to my subscription the Plaque Pro for teeth and dental health for both of my dogs with hopes that is effective as well. One dog is only 2 years old but I have her on the joint care chews as well as a preventitive as well as the Plaque Pro. Thank you Pet Lab I am a customer for as long as you are in business. ************ *******

    Petlab Co.

    Date: 06/15/2023

    Hello ****,Thank you for your review! We are so happy to hear that your dogs are doing so well on our ********** Chews! We hope it goes just as well with the Plaque Pro! It is so wonderful to hear how your dog's mobility has improved and given him a new "leash" on life. Thank you for being a customer with **. If you ever need anything please reach out to us at [email protected],PetLab Co.

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