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Business Profile

Ecommerce

Petlab Co.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.35/5 stars

Average of 320 Customer Reviews

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Review Details

  • Review fromJohn J

    Date: 09/12/2023

    5 stars
    The best products and customer service. My dog had some digestive issues and a friend recommended your products. I ordered what he suggested and it took care of her problem. We have discovered more products that we love as well. We are extremely happy.

    Petlab Co.

    Date: 09/14/2023

    Hello ****,Your happiness is very important to us as we strive for excellence in all areas. To know that your dog is doing well and that our products have improved your pup's level of comfort means the world to us!Thank you!PetLab Co.
  • Review fromJodi S

    Date: 09/11/2023

    5 stars
    My 16 year old puppy is running around the back yard and his mobility has gotten better. He loves these 'treats'!

    Petlab Co.

    Date: 09/14/2023

    Hey ****,We appreciate you for taking the time to leave us this heartwarming review about your pup! We are so very happy to hear that your 16-year-old puppy is running around and enjoying life again! We wish him continued success!Sincerely,PetLab Co.
  • Review fromBarbara H

    Date: 09/10/2023

    5 stars
    Excellent company. The products work. Had an issue and customer service was excellent and accommodating. My dog has a better quality of life because of Petlab Co products. I recommend them and are forever grateful for them.

    Petlab Co.

    Date: 09/12/2023

    Hi *******,Thank you for your review! Oh gosh, it is so wonderful to hear that your dog had a better quality of life with our products. It is such a special time that we get with them and to know that your pup was more comfortable means the world to us. If we can ever help with anything else at all, please feel free to reach out to us at [email protected],PetLab Co.
  • Review fromsharon k

    Date: 09/06/2023

    5 stars
    So far I am impressed. I have struggled with tartar on teeth that brushing didnt seem to help and mouth sprays that also didnt appear to do much. The brown algae seems to be doing the job and it is so very simple.

    Petlab Co.

    Date: 09/07/2023

    Hi ******,Thank you for your review! We are so happy to hear that your dog's dental health has improved so much and that the tartar is finally going away! We hope that the brown algae continues to be helpful for your pup! If you happen to need anything else, please feel free to reach out to us at [email protected],PetLab Co.
  • Review fromAmy S

    Date: 08/30/2023

    5 stars
    Excellent results and excellent customer service! My ************************************* for walks again!!!

    Petlab Co.

    Date: 09/05/2023

    Hi ***,Thank you for your review! We are very happy to hear that your dog is taking you for walks again! That is so wonderful! We hope that there are many more smile-filled walks ahead! If we can ever help with anything, don't hesitate to get in touch with us at [email protected],PetLab Co.
  • Review fromMarjorie M

    Date: 08/27/2023

    5 stars
    I feel PetLab offers high quality products. I've used PetLab products for my dogs in the past & am a current customer. My current dog is a bulldog mix who has allergies. I started her on the PetLab's probiotic chews a month ago. I'm starting to see some changes in her stools for the better. I suspect I'll see more positive results overall as time progresses. I feel very confident with PetLab Co.

    Petlab Co.

    Date: 08/29/2023

    Hi ********,Thank you for your review! We are so happy to hear that you are starting to see some results in your bulldog! We hope she continues to get better and better as time goes on! If we can ever help with anything else along the way, please reach out to us at [email protected],PetLab Co.
  • Review fromMartine L

    Date: 08/26/2023

    5 stars
    My dogs had tummy issues after taking the product, but seriously, this company was 100% concerned FIRST about how my dogs were, what happened, did I go to the vet, what is the lot number- etc. They really wanted to make sure my babies were okay and wanted to make sure everyone else's were going to be okay if it was a company issue- IT WAS NOT. My dogs just do not adapt easily to new products, but the way that it was handled was top notch and the communication stellar. I would trust this company with my pets more than quite a few out there and though we cant use one of the products I chose, maybe we can use some of the others or if they come out with something new, we may give it a go BECAUSE I know they care. Great job- keep up the great work and the caring !!!

    Petlab Co.

    Date: 08/29/2023

    Hi *******,Thank you so much for taking the time to leave us a review! Our priority is helping all dogs in their lives and making sure they are okay when taking our products. We are happy that your dogs are doing better and, it is true, we do care about each of our customers and their pups! If you ever need anything, please reach out to us at [email protected],PetLab Co.
  • Review fromJeanette M

    Date: 08/25/2023

    5 stars
    Get my products easily and on tome. Good dental packages.

    Petlab Co.

    Date: 08/29/2023

    Hi *****,Thank you for your review! We are happy to hear that everything is working out well! We will continue to strive for excellence in all of our operations. We appreciate you!Sincerely,PetLab Co.
  • Review fromMackensey S

    Date: 08/24/2023

    5 stars
    My dog loves her pet lab co supplements, and the craziest thing is they actually do what the claim. We have had **** gland issues with our dog for several years and since shes been taking the powder they have been functioning. Its amazing weve tried all of the other brands that claim to help with that issue and they have not. We have also noticed a difference in her teeth since starting the plaque granules. Im so impressed with every product weve tried.

    Petlab Co.

    Date: 08/25/2023

    Hi *********,Thank you for your review! We are so happy to hear that your dog is enjoying their supplements! Excellent news about the products working so well for your pup! We strive for excellence and quality and hearing this warms our hearts! We hope your dog continues to do well.Sincerely,PetLab Co.
  • Review fromLois M

    Date: 08/20/2023

    5 stars
    Great service and product! My dog is a picky eater but love the joint supplements!

    Petlab Co.

    Date: 08/22/2023

    Hi ****,Thank you for your review! Thank you for trying our ********** chews! That is wonderful news about yoru dog! I know it can be tricky with a picky eater. We can be reached at ********************************** if you ever have any questions or need assistance.Sincerely,PetLab Co.

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