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Find a Location

Fendi Americas has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fendi Americas

      598 Madison Avenue New York, NY 10022-1610

    • Fendi Americas

      720 Fifth Avenue New York, NY 10019

    • Fendi Americas

      677 5th Ave New York, NY 10022

    • Fendi North America, Inc.

      3600 Las Vegas Blvd S Las Vegas, NV 89109-4303

    • Fendi Americas

      1450 Ala Moana Blvd Ste 2222 Honolulu, HI 96814

    Business ProfileforFendi Americas

    Designer Apparel
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Fendi Americas has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fendi Americas

        598 Madison Avenue New York, NY 10022-1610

      • Fendi Americas

        720 Fifth Avenue New York, NY 10019

      • Fendi Americas

        677 5th Ave New York, NY 10022

      • Fendi North America, Inc.

        3600 Las Vegas Blvd S Las Vegas, NV 89109-4303

      • Fendi Americas

        1450 Ala Moana Blvd Ste 2222 Honolulu, HI 96814

      Headquarters
      598 Madison Avenue, New York, NY 10022-1610
      BBB File Opened:
      1/1/1991
      Years in Business:
      99
      Business Started:
      1/1/1925
      Alternate Business Name
      • Fendi North America, Inc.
      • Fendi
      Business Management
      • Ms. Joanna M. Dubin, President
      Contact Information

      Principal

      • Ms. Joanna M. Dubin, President

      Customer Contact

      • Ms. Tenley Zinke, Vice President of Communications
      Additional Contact Information

      Fax Numbers

      • (877) 405-9037
        Other Fax

      Phone Numbers

      Customer Complaints

      35 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/20/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have attached a letter sent to Fendi with more details. I purchased a purse that after 1 one use started to pill excessively and absorbed the color of clothing which was not an issue with any other fabrics rubbing against my clothing. Fendi did offer to replace it in the beginning and then offered to clean it at my cost. This has been an on going issue and don't want to keep a purse that I will not be able to use if it will pill and get stained so easily. If these were concerns and normal happenings with this fabric/purse they should have provided some wear and care instructions.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ron C

      1 star

      02/10/2024

      I purchased a shirt from this company and I seen the shirt was to small by looking at the size of the shirt and emailed the company to exchange it for a bigger size. The company told me they do not do exchanges so I returned the shirt and they sent it back stating it could not be returned because the shirt was dirty or stained. I never tried the shirt on. So I looked at the shirt when I opened the box and the shirt has a stain on it that had to have come from the company because the stain looks as if it was washed. I contacted the company and they told me I could not return it because of the stain. So basically I paid for a stained dirty to small shirt from the company. This company just basically got over on me because its no way I could have put that stain on that shirt and it dry by the time I sent it back.

      Local BBB

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