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Find a Location

The Dermatology Specialists has 41 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Dermatology Specialists

      220 Front St New York, NY 10038-2033

    • The Dermatology Specialists

      2151 White Plains Rd Bronx, NY 10462

    • The Dermatology Specialists

      96 Delancey New York, NY 10002

    • The Dermatology Specialists

      111 3rd Avenue Cooper, NY 10003

    • The Dermatology Specialists

      2599 Broadway Manhattan, NY 10025

    Business ProfileforThe Dermatology Specialists

    Dermatologist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    The Dermatology Specialists has 41 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Dermatology Specialists

        220 Front St New York, NY 10038-2033

      • The Dermatology Specialists

        2151 White Plains Rd Bronx, NY 10462

      • The Dermatology Specialists

        96 Delancey New York, NY 10002

      • The Dermatology Specialists

        111 3rd Avenue Cooper, NY 10003

      • The Dermatology Specialists

        2599 Broadway Manhattan, NY 10025

      Location of This Business
      220 Front St, New York, NY 10038-2033
      BBB File Opened:
      6/10/2014
      Years in Business:
      17
      Business Started:
      1/30/2007
      Business Incorporated:
      1/30/2007
      Type of Entity:
      Corporation
      Alternate Business Name
      • Bobby Buka, MD Professional Corporation
      Business Management
      • Dr. Robert Buka MD, CEO
      • Mr. Carlton Bonelli, Vice President of Operations
      Contact Information

      Principal

      • Dr. Robert Buka MD, CEO

      Customer Contact

      • Mr. Carlton Bonelli, Vice President of Operations

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/02/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      Went for a body check and also CRYO for a discolored wart that was found . My follow up was scheduled for 12/28. I changed my appointment to a later time. I arrived at Steinway location, sat for over an hour , questioned the time and was advised that they had 8 people ahead of me . That the employee that left sick never advised me of the fact. I had to leave and would call to reschedule. I made my follow up visit for another office. I attempted to resolve issue in **************** left a message for office manager and no one called back. I contacted the generic number and was able to speak to someone in LIC office that apologized but still no resolve . I then received a call on my personal cell phone that in order to be seen in the other office I would need to pay out of pocket because follow up is cosmetic procedure now since CRYO was not successful. After looking at my health benefits, the procedure was not cosmetic . Also, they are required to see me for follow up and rectify procedure problem since they received full payment already . I called so many times to resolve .
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Thomas S

      1 star

      01/12/2023

      Charged $350 for a 10-minute consultation. I called billing to find out why. Their staff couldn't explain why I was charged so much or provide an itemized reason - The consultations can be $250 - $350. I asked why I was charged the highest in the range, billing acted like I was inconveniencing them and kept repeatedly saying the reason for $350 varies. I kept asking what does that mean, but no explanation was received. I had to eventually say a customer calling the billing dept to ask about a bill shouldn't be a problem. They wouldn't provide an itemized receipt or explanation but eventually sassily started naming off my chart (so an itemized receipt was possible?) of recommended procedures and visit reason by the physician assistant, which made it a "level 4" consultation (what is a level 4?) - aren't consultations just a consultation if nothing was done? also, it's quite rude to just start aggressively listing out procedures a doctor recommended - almost like she's going off on me. The other 1-star ****** ******* and **** ******* list similar experiences with billing. The billing department overcharges, lie about prices, and doesn't work with the customers.

      Local BBB

      BBB Serving Metropolitan New York

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