Business ProfileforDental Specialty Associates, P.C.

I was referred to Dental Specialty Associates by *** DDS for a night guard (Code# ****** which is covered by my dental insurance, however, Dental Specialty told me that the insurance would not pay for D9944, so I had to pay out of my pocket ($250.00) on May 16, 2023 when I was at Dental Specialty for an appointment. After I told them that the insurance informed me that it was covered, they told me that they still had to get a pre-authorization from my insurance.More than three weeks later, I found that Dental Specialty had never tried to get pre-authorization but they had received money from the insurance. It looked like Dental Specialty attempted to get money for D9944 from both the insurance and me. Also their hygienist cleaned my teeth very poorly and staffs were not good, so I decided to get my x-rays and go to another dentist. When I requested them to send my x-rays taken on May 16, they told me that I needed to go to their office. When I went to pick up my x-rays on June 8, 2023, they put the x-rays in the envelop and handed it to me. I did not know it was NOT my x-rays until I got home, so I called them however, they kept hang up on me. I reasonably assume that they gave me someone else's x-rays to me on purpose. I have attached the x-rays they handed me here. I would like you to have Dental Specialty e-mail my x-rays which taken on May 16, 2023 to me. Thank you very much,*******************************