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          Find a Location

          Elizabeth Arden Co. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileElizabeth Arden Co.

            Cosmetic Manufacturers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 New York Plz # 50

            New York, NY 10004-1901

            Visit Website
            (855) 289-6405

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            26 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 114

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Elizabeth Arden Co. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1 New York Plz # 50, New York, NY 10004-1901
              BBB File Opened:
              8/7/2001
              Years in Business:
              114
              Business Started:
              1/1/1910
              Alternate Business Name
              • Parfums International Ltd.
              Business Management
              • Mr. E. Scott Beattie, Chairman, President and CEO
              Contact Information

              Principal

              • Mr. E. Scott Beattie, Chairman, President and CEO

              Customer Contact

              • Ms. Karen Berger-Freeman, Assistant Counsel
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              26 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/01/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Complaint Details Unavailable
              Read 25 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carol S

              04/16/2024

              Placed an order in Feb. Received two boxes with label saying carton 1 of 3 and 2 of 3, apparently, 3 of 3 is missing. The delivery tracking showed a photo with two boxes delivered. After more than one month emails with customer service, they told me today "According to the Warehouse, the package included the gifts. These gifts are already out of stock, and we cannot replace them." It happened the gifts with purchase were all in the 3rd box which is never delivered.

              Elizabeth Arden Co. Response

              04/17/2024

              Thank you for taking the time to contact us regarding your experience regarding an Elizabeth Arden order. If a consumer reports anything less than a positive experience with one of our products, we make every effort to investigate the incident.If you have further questions or concerns, please reach out to me directly at *******.*****@revlon.com.Again, we thank you for bringing your experience to our attention.Sincerely,*************************** ***** ************** Global Consumer Affairs
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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