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Find a Location

Eaglemoss Collectibles has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Eaglemoss Collectibles

      234 5th Ave Ste 201 New York, NY 10001-7607

    • Eaglemoss Collectibles

      2 Park Avenue, 10th Floor New York, NY 10016-5604

    • Eaglemoss Collectibles

      315 W 36th St New York, NY 10018-6404

    • Eaglemoss Collectibles

      18317 Industrial Dr Meadville, PA 16388-0003

    • Eaglemoss Collections

      18317 Industrial Dr Meadville, PA 16388

    Business ProfileforEaglemoss Collectibles

    Collectibles
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Alert:

    BBB has noted several media reports that the parent company of Eaglemoss Collectibles, Eaglemoss Ltd., has filed a Notice of Intention to appoint an administrator in its home country of the United Kingdom. Similar to a Chapter 11 bankruptcy in the U.S., administration is a U.K. legal status freezing collection actions against a company that can’t pay its bills while an administrator (a trustee, in the U.S.) who evaluates the company for a restructuring, sale, or liquidation.

    https://toyworldmag.co.uk/eaglemoss-enters-administration/

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    E-Commerce and Subscription services to a variety of collectible items including star ships, figurines, and watches.

    Business Details

    This is a multi-location business.

    Find a Location

    Eaglemoss Collectibles has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Eaglemoss Collectibles

        234 5th Ave Ste 201 New York, NY 10001-7607

      • Eaglemoss Collectibles

        2 Park Avenue, 10th Floor New York, NY 10016-5604

      • Eaglemoss Collectibles

        315 W 36th St New York, NY 10018-6404

      • Eaglemoss Collectibles

        18317 Industrial Dr Meadville, PA 16388-0003

      • Eaglemoss Collections

        18317 Industrial Dr Meadville, PA 16388

      Headquarters
      234 5th Ave Ste 201, New York, NY 10001-7607
      BBB File Opened:
      4/17/2015
      Years in Business:
      10
      Business Started:
      1/1/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Eaglemoss Inc.
      Additional Contact Information

      Customer Complaints

      36 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/13/2023

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      Hi, I purchased an item from the company Eaglemoss *** which sells collectible/diecast items. The item I purchased cost $79.99 and I bought via PayPal on May 8th 2022. The item was on backorder so I waited a few months with no update from the company. Then I found out recently that the company went out of business near the end of last year which is why I never received any communication from them regarding my order. I contacted PayPal and they said they can not refund the money because it is out of their "180 day" window and suggested I contact the bank. I contacted **** of America and they said they couldn't refund because the company filed for administration and the funds are with the company. BOA suggest I contact BBB to resolve the matter. How can I get a refund for my item? How can this company be held accountable for taking funds and disappearing? Attaching receipt with info. Please help.
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danubio A.

      1 star

      10/27/2022

      I have built halfway of my DeLorean and they are on bankruptcy. I believe they left lots of people on the same situation as me; with an unfinished products, just collecting dust. They should at least reimburse their costumers or make an arrangement to help the customers to finish their collection.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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