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Business Profile

Clothing

Hunter-Boot USA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

Reviews

Customer Review Ratings

1/5 stars

Average of 7 Customer Reviews

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Review Details

  • Review fromNorbert B

    Date: 10/05/2024

    1 star
    I made a purchase for boots from a seemingly real website. Money lost; never received my boots. Found it afterwards it was a fake website. I tried to contact ****** Boots support to let them know. They were unreachable by phone so I took to social media. They tossed me around between their their American and British affiliates. Never responded to my inquiry. People should stop giving money to companies like this that care NOTHING about their customers. Shameful and disgusting.
  • Review fromJessica W

    Date: 12/12/2023

    1 star
    It seems like hunterrainboots.com is not a real website. They require you create an account to make a purchase with your address, which is sketchy already, and then come to find out you can't actually order anything. Fortunately didnt seem to request credit card info before it errored out, but they have my name and address. :/
  • Review fromHeather D

    Date: 08/30/2023

    1 star
    pretty sure hunterrainboots.com is a scam. Think this site needs to be checked out.
  • Review fromSylvia T

    Date: 03/01/2023

    1 star
    I received a pair of Hunter Boots that were a quilted pattern The seam tore on boots I have tried many times to get in contact with the company and have failed They kept changing their address
  • Review fromKristine M

    Date: 11/05/2022

    1 star
    I purchased a pair of boots in the size I normally wear in the brand. When it finally rained and I went to wear them, I discovered that the left boot is an entire size smaller than the right despite being labelled as the same size. I contacted the company but they are refusing to do anything about it as I didnt report the problem within 7 days of receiving the boots. Despite this being an obvious problem in manufacturing, and certainly no fault of my own, they are refusing to return the boots or even exchange them for a wearable pair. They supposedly have a 2 year warranty but are refusing to address the problem under this avenue either. As far as I am concerned, this is theft. The company sold an item that should have come as a pair of boots in the same size. This was not the case but they have happily kept the $200 and have left me with a pair of boots that cannot be worn nor donated as the size difference is so significant that they will not fit anyone. I have never had such an appalling experience with a company before and will never shop there again.
  • Review fromMaria J

    Date: 09/28/2022

    1 star
    Wont refund me or give updates on return after the return was delivered almost six weeks ago. **************** is horrible, keep getting excuses that their system is down and that they will open an investigation, when in fact I already opened one and did not get an update. Complete disgrace.
  • Review fromcathy t

    Date: 08/24/2022

    1 star
    This company actually fraudulently charged my credit card. I was to receive a credit and they recharged my card. It's been 90 days with no resolution from them. They claim I'll get a call or an email or that it will be taken care of and how sorry they are. A VERY BAD COMPANY. I will never purchase anything from them again. Be warned, their customer service department is the worst I've ever dealt with. AND, they will charge you for items they should have credited you for... just because!

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