Business ProfileforParsley Health, Inc.

I signed up for Parsley Health after a conversation with their salesperson. I specifically asked if their health coaches and doctors would be available since I wanted to pay for their membership only if their employees had availability and would not leave me "hanging". They assured me that there would be no issue with availability, and I signed up for their services. I had one appointment with the doctor, and scheduled one with the health coach. I was sick so needed to reschedule the health coach. When I tried to reschedule, the coach was not available for another 6-8 weeks. So while I would continue to pay for membership, the health coach would not be available to even speak to me until 2-3 months into the program. This is not what was communicated when I first signed up. In addition, the person emailing back was basically parroting their policy and told me they would charge an extra month due to their cancellation policy. So they are charging me for 2 months of services that I have not used due to lack of availability on their end. Clearly they lied to make me sign up. I need a full refund.