About
Overview
BBB Accreditation & Rating
About This Business
Smart Cleaning offers residential and commercial cleaning (Standard, Deep, Move-in/Move-out, Post-Renovation cleaning) as well as upholstery cleaning.
BBB Accredited Since: 8/31/2023
Years in Business: 7
Photos and Videos
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 2/21/2023
- Business Started:
- 11/13/2018
- Business Started Locally:
- 11/21/2018
- Business Incorporated:
- 3/16/2023
- Type of Entity:
- Corporation
- Alternate Names:
- Smart Cleaning
- Business Management:
- Mr. Semen Pastukhov, Founder
Additional Contact Information
- Principal Contacts
- Mr. Semen Pastukhov, Founder
- Customer Contacts
- Mr. Semen Pastukhov, Founder
- Additional Phone Numbers
- Unknown 1: (501) 557-6278
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Payment methods
- Credit/debit cards, Venmo, Zelle, Cash. Amex currently not accepted
- Refund and Exchange Policy
Cancellation Policy
Updated 10/15/2023
STANDARD Cancellation policy
You can cancel a Booking on the Website, over email, text messaging, free of charge, up to 23 hours before the Service is scheduled to take place
? The Customer can amend and/or reschedule the Booking no more then TWO times up to 12 hours before the Service is scheduled to begin.
? NO REFUND If the Customer cancel the booking within 23 hours before the Service is scheduled to begin
? NO REFUND If the Customer or their representative did not show up within 30 min after beginning of the scheduled appointment or a cleaning person wasn't able to gain access to the premises.
? The Customer may amend or extend a Booking during the performance of the Services if the Company has available time slot and the cleaner has required skills/ equipment.
? If the Customer cancel the Booking during the performance of the Service NO REFUND will be provided.
? Rescheduled Booking is not eligible for refund.
? The Cleaning Agreement shall expire once the Services under the Booking have been performed.
? If the Business is unable to fulfill a confirmed Booking (in full or part). we will attempt to find you a replacement Business. If we cannot find you an alternative Business, we will reschedule your Booking to a new time which suits your convenience, If we cannot find a suitable time for you, you may cancel the Booking at no charge.
FLEXIBLE rescheduling - additional service fee all Services(except for Flat Rate) - $20+tax..
? If added, the Customer will be able to reschedule the Booking, once, at any time, up to 1 min before scheduled Service.
? Cannot be added within non-refundable period for Rescheduling.
? Rescheduled Booking is not eligible for refund.
FLEXIBLE cancellation - additional service fee.
? If added, the Customer will be able to cancel the Booking, once, at any time, up to 1 min before scheduled Service.
? Additional cancellation fee will be charged, if such cancellation has occurred - $40.
? Cannot be added within non-refundable period for Cancellation.
All charges are final and non-refundable. In accordance with Terms And Conditions.- Business Categories
- Cleaning Services, House Cleaning, Upholstery Cleaning, Rug Cleaning
Latest Reviews
Jon G
"REMOVEDand his team consistently provide five-star cleaning services, are reliable and are easy to work with. Since I've started doing business with REMOVED3 years ago I've always been satisfied with his dedication to both his profession and to customer service." ... Read full review
Alora A
"REMOVEDis the best.Everything be so clean after the cleaner comes I dont be wanting to mess nothing up lolThat is a literal quote that I sent to my mom after REMOVEDleft." ... Read full review
Allen R
"I have been a client for several years now and have been pleased with both the work they do and the responsiveness of the folks at scheduling. I recommend this service."
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