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          Monument Inc. has 1 locations, listed below.

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            Business ProfileMonument Inc.

            Alcoholism Treatment

            Contact Information

            350 7th Ave Rm 404

            New York, NY 10001-1961

            Visit Website
            (646) 960-3553

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Monument, Inc., provides referral services for online alcohol and treatment program services.

            Business Details

            Location of This Business
            350 7th Ave Rm 404, New York, NY 10001-1961
            BBB File Opened:
            2/25/2021
            Years in Business:
            4
            Business Started:
            8/1/2019
            Business Incorporated:
            8/1/2019
            Type of Entity:
            Corporation
            Business Management
            • Mr. Connor Walsh, Director of Operations
            Contact Information

            Principal

            • Mr. Connor Walsh, Director of Operations

            Customer Contact

            • Mr. Connor Walsh, Director of Operations
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/14/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            On 1/3/22 I clearly asked this company to cancel my recurring subscription. Instead of cancelling, as I asked, they sent an email offering me a discount to continue my subscription. This email ended up in my spam and I never saw it. After seeing a Discover bill, which I am not in charge of paying, it was clear this company has been charging my credit card $59 per month since 1/3/22. It was not made clear to me upon joining that I would have to take this extra step to cancel. Their policy was "you can easily cancel at any time by emailing customer support", which is exactly what I did. I think it's egregious that this company continued to charge my credit card 18 months after I requested cancellation.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nichole M

            04/10/2022

            They advertise they will help people online. I was repeatedly told to do "naltrexone" which I said" I want baclofen, naltrexone" has an 80% fail rate" I did get the prescribed but at 1/3 of the dosage. No show from the provider. Hung up from cs. ****

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

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