Complaints

This profile includes complaints for C.T. Corporation System's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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C.T. Corporation System has 22 locations, listed below.

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  C.T. Corporation System

  28 Liberty St Fl 42 New York City, NY 10005-1448

• 

  C T Corporation System

  120 S Central Ave # 400 Saint Louis, MO 63105-1705

• 

  Ct Corporation System

  1015 15th St NW Ste 1000 Washington, DC 20026

• 

  C.T. Corporation System

  1209 Orange Street Wilmington, DE 19801

• 

  C T Corporation System

  120 S Central Ave # 400 Saint Louis, MO 63105

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/08/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ********* a Fiverr buyer reached me asking me help him buy stuff on taobao a Chinese shopping platform, as users in some foreign regions cannot log onto taobao. He sent me a link, its Nordstorm giftcards. He wanted giftcards worth $2000 and I bought for him and sent the card ID, he later redeemed. After the order paid and delivered, I reached Fiverr support team how long can I withdraw money I earned. They said there is a 14-day clearance time after order completed. I waited for 14 days which was April 27th, the fund was still not available for withdraw. On 29th I got message from ****** saying my orders were cancelled. The buyers account was closed and cannot be reached anymore. I reached the Fiverr support team. They told me it was a chargeback issued by the buyer. This is ridiculous. No one has ever notified me about this chargeback thing. Once the money is transferred into Fiverr as a middle man, ****** is the one who decides where the money goes. I asked them why I cannot withdraw money after 14 clearance day. They said chargeback can happen if theres dispute about delivery. I provided all the evidence, me buying the cards, sending the card ID and password to the buyer and he said it worked. I was furious about the support team and asked for help again and again. Nextday, they told me selling giftcards was against community standard. I was shocked. The 1st time I reached the support team, the 1st sentence in my request was I help the buyer buy 20 giftcards. No one said anything about this. Now you said it violated community standard and not eligible for compensation. Also, I provide service not products. You ask me to buy, I help. Thats it.I was really disappointed about Fiverrs attitude and how they deal with my issue. Theres no sellers protection at all. Everything happened now shows the buyer is a fraud and I lost all my money. ****** is not willing to do anything about this. All they did is getting away with their responsibilities completely.

  Business Response

  Date: 05/08/2023

  This complaint appears to be related to an experience with Fiverr not CT Corporation.  

  Customer Answer

  Date: 05/09/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  [Your Answer Here]

  According to SEC CT is a subsidiary of Fiverr.  

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  *****************
  
  
  
  
   
  

  Business Response

  Date: 05/10/2023

  We may be their Registered Agent, but that does not mean that Fiverr is a legal subsidiary of ** Corporation.  We have no connection with Fiverr's business operations.  Please provide proof of Fiverr being a subsidiary of CT Corporation (image or URL link to SEC information).  Thank you.

• Initial Complaint

  Date:03/22/2023

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On March 20, 2023, I placed an order with INSTACART. This was my first order in some time as Instacart has been in the news lately for issues with their ordering system. However, there was a $30 discount offered and I took the plunge. The total order was bout $40. The order was submitted, and then I left leaving my wife to await the order. It never arrived. When I got home the next day, my wife informed me that not only had the order not arrived, but my credit card had been billed over $200. Upon further inspection of the receipt, I found that the shopper had added unauthorized quantities of items to my order inflating the charges. The pepperoni, the sausage, and the ginger ale as noted on the accompanying receipt were initially ordered as ONE ITEM a piece. The shoppers added 6 more to each of these items, inflating the total and then absconding with my money and probably the groceries too. This I outrageous. I have contacted Instacart several times, and they keep kicking me down the road to one CSR after another I am still out of more than $200, which by the way almost sent my account into an overdraft situation. A credit will not suffice. I want my money back.

  Business Response

  Date: 03/22/2023

  This is a complaint regarding Instacart.  ** Corporation does not operate or have affiliation with Instacart.

• Initial Complaint

  Date:03/15/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I fired ** Corporation's subsidiary ******* Kluwer in June of 2022. They were billing ** for services that were never used, according to their own internal review. I arranged for our accounting firm to be our business representative in *****, and they have performed admirably. CT Corporation has adopted a program of harassment, repeatedly sending invoices and now have engaged a collection person. Today I received an e-mail stating that there are additional hoops through which their policies say we must jump in order to complete the firing process. I checked with *****, and we are in compliance with its state laws. Please get ** Corporation to accept the fact that they are not going to be paid for sitting around performing no service and to stop the harassment.

  Business Response

  Date: 03/16/2023

  Thank you for the opportunity to respond to your concern.  Weve had several discussions and follow-up emails sent to you or representatives from your company over the past year.  As was noted in those communications,we remain listed as the registered agent for your company in the ************** and, as your listed registered agent, we will continue to handle ******* of ******* and other official state communication on behalf of your company.  Since we are still listed and acting as your official registered agent in *****, we will continue to bill for registered agent services until CT Corporation is removed as the registered agent.  Weve offered to do this for you (there is an administrative fee payable in advance) or your new registered agent may be able to complete the update.

  Customer Answer

  Date: 03/21/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  1) The ************** has informed me that ******** & **** **** does not need a registered agent for simply being an investor in the Energy Industry.

  2) The ************** has informed me that should the State need to send a certified letter that concerns ******** & **** **** it is perfectly willing to send one to our accounting firm's specified representative residing in the State.

  3) Apparently the previous management team at ******** & **** **** bought into a ** Corporation's concept where, if we were to become an Operator within the ************** we would need a registered agent.  We never moved in that direction and the previous management team kept paying off CT Corporation without taking the effort to terminate the relationship.  ******** & **** ***** relationship with the previous management team has been terminated for cause, and this is one of those contributing factors.  I realize this is me venting, but I refuse to pay for services not rendered.

  4) Back when I was talking with CT Corporation's representative in June of 2022, had she told be of the various hoops they wanted me to jump through, I would have addressed it immediately.  She did not. She did acknowledge she could find no record of their ever having to provide a service to ** and that contributed to my firing them.

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  *****************
  
  
  
  
   
  

  Business Response

  Date: 05/05/2023

  While the ************** *** have informed ************ that ******** & **** **** is not required to be registered with the Secretary of State, the entity remains registered and active.  While active, the state registration requires the listing of a registered agent. Currently CT Corporation System (AKA ** Corporation) is listed as the registered agent as evidenced by the attached image from *****.
  
  ** Corporation will continue to provide registered agent services, and bill for the services, until such time as CT Corporation System is removed as the registered agent from ******** & Oils registration with *****.
  
  There are a few options for removal of CT Corporation System as the registered agent.  We recommend you take immediate action with one of these three:  1) A representative of ******** & Oil file a change of agent with the ************** to appoint another registered agent; 2) Request ** Corporation complete the change of agent (additional administrative fee + state fees will apply); 3) Request an attorney complete the change of agent. 
  
  We also suggest that ******** & **** **** consult an attorney to ensure that the entity continues to operate legally within the **************. 

• Initial Complaint

  Date:12/05/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Log #: ********* In November of 2022 I filed a ********** small claims court lawsuit against *********** **** I served the agent for service that is listed on the ********** Secretary of state website via certified mail. The agent listed is CT CORPORATION SYSTEM. On December 4th, 2022 I read the attached letter from ******* ******. ******* ****** has purchased CT CORPORATION SYSTEM. ******* ****** is stating that CT CORPORATION SYSTEM/ ******* ****** is not the registered agent for *********** **** This is not acceptable because CT CORPORATION SYSTEM is still listed on the ********** Secretary of State business search website as the registered agent. I need ******* ****** or CT CORPORATION SYSTEM to:1. Escalate this matter to their executive department/ highest office.2. Either admit to being the registered agent for *********** **** or, in the alternative, provide me with the correct registered agent for *********** ****I prefer all contact to be via email. I have also attached some email communications with ******* ******.

  Business Response

  Date: 12/06/2022

  Thank you for the opportunity to respond. After further review, the ******* of ******* (***) for *********** *** was received in ************ office via traceable mail.  The *** was received in ********;therefore, we follow the ** jurisdictional guidelines.  According to the ** Secretary of State, we are not the agent for *********** ***.  The *** was formally rejected, and we are unable to provide the name of the correct registered agent.