Complaints

This profile includes complaints for C.T. Corporation System's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  C.T. Corporation System

  28 Liberty St Fl 42 New York City, NY 10005-1448

• 

  C T Corporation System

  1675 Broadway STE 1200 Denver, CO 80202

• 

  C.T. Corporation System

  1201 Peachtree Street ne Atlanta, GA 30361

• 

  C.T. Corporation System

  818 West 7th Street Second Floor Los Angeles, CA 90017

• 

  CT Corporation Systems

  1200 S Pine Island Rd Ste 250 Plantation, FL 33324-4459

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/15/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Seems that C T CORPORATION SYSTEM HOA is a Registered Agent for my HOA and CAM for ********* Name of the Registered agent is misspelled under my HOA annual report CT CORPORATION SYSTEMno *************Registered Agent address in ****** registration is ***********************************************. This is their current actual physical address.Address in DBPR licensing is ************************************************* This is a physical address of ******** ******* ********** ******* (****). This raised my eyebrows, so I checked previous address. Give some attention to the fact that ********* license DBPR address is an empty lot.I am concerned regarding a possible misrepresentation of business location in ******* DBPR records and the multiple misspellings in the system could be to avoid authority detection.I am concerned this may represent a misstatement of business location, or a use of an unauthorized address to meet licensing requirements, evade legal scrutiny, mislead. I respectfully request that addresses and company names are appropriate and accurate with the legal name.************************************************************** ********* Business Registration Annual Report Shows CT CORPORATION SYSTEM as a Registered Agent. Incorrect spelling makes it difficult to identify the responsible party.**************************************************************************************************************************************************************************** ******************* Company is *************** is a *********** Company and has a ********************* Manager (CAM) license. Also has Registered Agent Shows CT CORPORATION SYSTEM as a Registered Agent. That spelling is correct. DBPR *********************************

  Business Response

  Date: 05/19/2025

  C T Corporation (CT) is a registered agent. The primary role of a registered agent is to receive and forward legal documents and official state correspondence on behalf of an entity. While CT is sympathetic to your concern, CT is not authorized to provide information such as addresses or company names or to act as your agent with regard to specific issues and/or matters related to your HOA.

• Initial Complaint

  Date:04/14/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company has a UCC Filing against myself or my company dated 12/1/23, in ************, at lien number **************. I know nothing of this lien, and any financing I did have from 2023 has long been paid off and this lien, if in fact was accurately placed against me, should have long ago been released and a satisfaction filed in 2024. I hereby demand that CT Corporation reply to me with who the original debtor was / is, and to have this lien released on record in ************, immediately.

  Business Response

  Date: 04/21/2025

  Thank you for the opportunity to respond to this issue.

  CT Corporation did not file the lien against ********************** or ***** ********.  However, CT Corporation may have provided the software used to file the lien.  When the software is used by our clients, CT Corporation is the legal entity reflected in the filing.

  You may contact our ************** team for assistance: **************************************************************.  However, we will not disclose our client information.

  As part of your research, it may help to consider -

  Did you take out a loan around the time the *** was filed?

  Does the collateral description contain any clues as to the identity of the secured party?

  Do you have access to a commercial credit report which should show the financing origination date around the same time of the *** filing date? 

  Do you have accounting or financial records to indicate monthly payments on a loan that started around the time of filing of the UCC? 

  Customer Answer

  Date: 04/23/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  [Your Answer Here]

   I have reviewed the business' response, and it is wholly unsatisfactory. The secured party per the *******************, Business and Corporations shows CT Corporation as the secured party. If one of your clients did in fact use your software, they would be the secured party on the *** Notice. ********* Development, nor myself personally, has any loans or security instruments out and anything against myself or my company would long ago have been satisfied. I urge CT Corporation to have these liens released and satisfied with the Commonwealth of Pennsylvania or we will pursue swift legal action. This is standing in the way of us getting contracts and securing financing and it causing real damages we will pursue on a claim. 

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ***** ********
  
  
  
  
   
  

  Business Response

  Date: 05/29/2025

  CT Corporation did not file the lien against ********************** or ***** ********.  In our previous response, CT Corporation provided steps to identify and resolve the issue.

  Customer Answer

  Date: 06/05/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved to my satisfaction. 

  While CT Corporation states that they've provided me information on how to get these *** filings released, they provided nothing. I have no indication who filed the license through **********************, and ********************** refuses to provide me with said information. The copies of the *** filings ONLY REFERENCE CT CORPORATION on the liens. 

  This is my final step prior to hiring counsel to sue CT Corporation for hurting my business credit profile and having us disqualified from further funding. 

  CT CORPORATION MUST RELEASE THESE LIENS AND FILE THE PROPER SATISFACTION OF RECORD. 

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ***** ********
  
  
  
  
   
  

• Initial Complaint

  Date:03/11/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have tried many many many times to contact ******* in connection with a corporation that I need to dissolve -- and ******* doesn't answer the phone ever, doesn't return messages, and does not respond to emails. It's impossible to get in touch with ******* to end my service and, in turn, dissolve my legal entity. As a result, I'm going to get charged money by the state and *******. They make it impossible to get anything done, despite charging me money. They simply don't answer any method of communication, which is the way customers are directed to resolve issues. My entity is -- State Identification #: *******

  Business Response

  Date: 03/14/2025

  Thank you for the opportunity to respond to this issue. We have contacted ***** ******* to offer assistance with her Delaware filings. Additionally, we have provided updated contact information for any future inquiries.

• Initial Complaint

  Date:11/11/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had borrowed money from this Loan C.T. Corporation named ****. The amount was $120 that wasn't due until November 8, 2024. That $120 was paid in full before the 8 of Nov, then I took out another loan of $120 that wasn't due until December 3, 2024. This $120 was deposited into my account on Nov 4, 2024 an then was withdrawn from my account an I never got a chance to even use it. Now the company is saying that I still must pay this $120 on the 3 of December, 2024. Also, they took out $119.71 from my account on Nov 1, 2024 without my permission. They are scamming me an ripping me off.

  Business Response

  Date: 11/11/2024

  C T Corporation (CT) is a registered agent. The primary role of a registered agent is to receive and forward legal documents and official state correspondence on behalf of an entity. While CT is sympathetic to your situation, CT is not authorized to act as your agent with regard to specific issues and/or matters related to Cleos business.

• Initial Complaint

  Date:11/08/2024

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My order never arrived and ********* claimed that they were unable to redeliver until a later date, despite that their main page was showing several delivery options still {falsely} available for the evening, and despite the failed/delayed delivery was an issue on their end and not mine. Despite ongoing communication, they were unable to provide any remedy or corrective actions for the inconvenience, and they were unable to address the false advertising on their homepage.

  Business Response

  Date: 11/08/2024

  C T Corporation (CT) is a registered agent. The primary role of a registered agent is to receive and forward legal documents and official state correspondence on behalf of an entity. While CT is sympathetic to your situation, CT is not authorized to act as your agent with regard to specific issues and/or matters related to Instacarts business.

• Initial Complaint

  Date:07/15/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I submitted my direct deposit information with ***** in **********, Ct., and was supposed to receive pay for 3 days, the following Friday. When I did not receive my pay, I went to my company to inquire, and discovered they had a paper check for me. Upon opening the check, I discovered they only paid me for one day. Management assured me I would receive a check for the other two days that Wednesday. I did not. I have called 5 Human Resourse Employees over 20x, and spoke with 3 floor managers, some in person, some via vm, e-mail and text. Three weeks later I have yet to receive my pay or a return call.

  Business Response

  Date: 07/15/2024

  CT Corporation is not ******  CT Corporation is unable to resolve your pay dispute with ******

• Initial Complaint

  Date:11/10/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recently found out I have a filing against my UCC from last year. I was applying for a business loan when a loan officer discovered this filing. I am unaware of any outstanding debts that *** have filed anything on my UCC. I immediately called C T Corp and they gave me a number to their UCC filing ***** I then called that **** and they gave me another number to a **** that represents debtors. I spoke with them and they did confirm the file number i had against my UCC. I asked the name, amount and phone number to who the debtor was and C T Corp stated that they were representing a debtor that wanted to remain anonymous and could not give me any information. I started laughing thinking they were in a joking mood and the lady i spoke with said she was serious. She said she would send an urgent message to the debtor and they have up to, I think she said ******************************* I couldn't belive this was actually true and someone can file against me anonymously! How can anything be resolved like that. Its been about 5 business days and nobody has reached out. This doesn't make any sense and I want to dispute this filing. Why would someone want to file against my company and not want to disclose any info. No name or phone # for business or person filing? This has got to be some sort of scam or revenge to hurt my business. Im not blaming C T Corp for what people do, but they are at blame for allowing filings to be done in this strange manor. I need this resolved asap, or if I indeed owe someone, I would like info on whom or amount I owe. My business is at risk and *** collapse if the funding that is needed is not processed due to this filing. Please have a manager resolve and contact me in a timely fashion. Thank you. My name is ***** with NRMM *** you can call, text or email me. ********** or *********************

  Customer Answer

  Date: 12/04/2023

  Better Business Bureau:
  
  At this time, I have not been contacted by C.T. Corporation System regarding complaint ID ********.
  
  Sincerely,
  
  *****************
  

  Business Response

  Date: 12/18/2023

  Thank you for the opportunity to respond to your complaint.  We apologize for the delay as BBB logged the complaint with CT Corporation while it actually was intended for another Wolters Kluwer business called **************. 

  ************** provides a service to the secured party that protects their information from being public knowledge, and instead, lists us as the secured party. ************** did not file this lien against the listed debtor but instead, we are a servicing company that provides the software used to file liens.

  We shared this request with the secured party within one business day. We are unable to guarantee a specific response timeframe, as the response comes from the secured party directly. Note that the secured party is only required to respond to such request if it comes from the debtor. A secured party is not required to provide any information to other secured parties, interested persons or competitors.

  ************** cannot reveal the secured partys identity, terminate a UCC, nor take any action on their behalf, as we are a filing company and have no financial interest in the lien itself.

  If you do not receive a response from the secured party, you may wish to contact legal counsel. We are not attorneys and cannot advise on a specific course of action.

• Initial Complaint

  Date:06/02/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I started a company in 2020 and used CT Corporation to open my company per a recommendation from the accountant I hired. Even though I shut down operations in 2021, they are still charging me operating fees and have not shut down my company in their books and are not helping me dissolve things from their side and are refusing to help me file outstanding state taxes I owe (even though they are for years in which we havent operated). Its nearly impossible to talk to anyone at the company and theyve left me high and dry and in a really tough financial situation.

  Business Response

  Date: 06/13/2023

  Thank you for the opportunity to review and respond to the issue.  Our records indicate that CT Corporation received a phone call from ******************************* in March 2023.  At that time LETS ******** LLC was active and in good standing in both DE and ** with CT Corporation listed as the Registered Agent.  Since the entity remained active in both states and was not dissolved or withdrawn, CT Corporation was unable to discontinue serving as the Registered Agent in ******** or Delaware.
  
  **************** indicated that she was working with her tax team to determine the next steps.  ******************** Representative sent a copy of the invoices and offered additional assistance after the tax team discussion was completed.  We have not received a further response from *****************
  
  CT Corporation can assist **************** with the following 1)CT Corporation can file formal entity cancellations or dissolution for LETS ******** LLC in ******** and Delaware; and/or 2) CT Corporation can discontinue Registered Agent representation in both states after **************** or an authorized representative (such as CT Corporation) files cancellation/dissolution paperwork with Delaware and ********.  Each option will incur a separate fee(s).

• Initial Complaint

  Date:05/08/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ********* a Fiverr buyer reached me asking me help him buy stuff on taobao a Chinese shopping platform, as users in some foreign regions cannot log onto taobao. He sent me a link, its Nordstorm giftcards. He wanted giftcards worth $2000 and I bought for him and sent the card ID, he later redeemed. After the order paid and delivered, I reached Fiverr support team how long can I withdraw money I earned. They said there is a 14-day clearance time after order completed. I waited for 14 days which was April 27th, the fund was still not available for withdraw. On 29th I got message from ****** saying my orders were cancelled. The buyers account was closed and cannot be reached anymore. I reached the Fiverr support team. They told me it was a chargeback issued by the buyer. This is ridiculous. No one has ever notified me about this chargeback thing. Once the money is transferred into Fiverr as a middle man, ****** is the one who decides where the money goes. I asked them why I cannot withdraw money after 14 clearance day. They said chargeback can happen if theres dispute about delivery. I provided all the evidence, me buying the cards, sending the card ID and password to the buyer and he said it worked. I was furious about the support team and asked for help again and again. Nextday, they told me selling giftcards was against community standard. I was shocked. The 1st time I reached the support team, the 1st sentence in my request was I help the buyer buy 20 giftcards. No one said anything about this. Now you said it violated community standard and not eligible for compensation. Also, I provide service not products. You ask me to buy, I help. Thats it.I was really disappointed about Fiverrs attitude and how they deal with my issue. Theres no sellers protection at all. Everything happened now shows the buyer is a fraud and I lost all my money. ****** is not willing to do anything about this. All they did is getting away with their responsibilities completely.

  Business Response

  Date: 05/08/2023

  This complaint appears to be related to an experience with Fiverr not CT Corporation.  

  Customer Answer

  Date: 05/09/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  [Your Answer Here]

  According to SEC CT is a subsidiary of Fiverr.  

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  *****************
  
  
  
  
   
  

  Business Response

  Date: 05/10/2023

  We may be their Registered Agent, but that does not mean that Fiverr is a legal subsidiary of ** Corporation.  We have no connection with Fiverr's business operations.  Please provide proof of Fiverr being a subsidiary of CT Corporation (image or URL link to SEC information).  Thank you.

• Initial Complaint

  Date:03/22/2023

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On March 20, 2023, I placed an order with INSTACART. This was my first order in some time as Instacart has been in the news lately for issues with their ordering system. However, there was a $30 discount offered and I took the plunge. The total order was bout $40. The order was submitted, and then I left leaving my wife to await the order. It never arrived. When I got home the next day, my wife informed me that not only had the order not arrived, but my credit card had been billed over $200. Upon further inspection of the receipt, I found that the shopper had added unauthorized quantities of items to my order inflating the charges. The pepperoni, the sausage, and the ginger ale as noted on the accompanying receipt were initially ordered as ONE ITEM a piece. The shoppers added 6 more to each of these items, inflating the total and then absconding with my money and probably the groceries too. This I outrageous. I have contacted Instacart several times, and they keep kicking me down the road to one CSR after another I am still out of more than $200, which by the way almost sent my account into an overdraft situation. A credit will not suffice. I want my money back.

  Business Response

  Date: 03/22/2023

  This is a complaint regarding Instacart.  ** Corporation does not operate or have affiliation with Instacart.