Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mazda of New Rochelle has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMazda of New Rochelle

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/9/2023

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mazda of New Rochelle offers auto sales.

    Products & Services

    New Pre-owned Vehicles Vehicle Parts and Service

    Business Details

    Location of This Business
    149 E Main St, New Rochelle, NY 10801-5711
    BBB File Opened:
    8/7/2013
    Years in Business:
    12
    Business Started:
    2/22/2012
    Business Incorporated:
    2/22/2012
    Accredited Since:
    1/9/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • DL New Rochelle Auto Sales LLC
    Business Management
    • Mr. Philip Van Riper, Vice President
    • Ms. Georgia Anagnostopoulos, General Manager
    Contact Information

    Principal

    • Mr. Philip Van Riper, Vice President
    • Ms. Georgia Anagnostopoulos, General Manager

    Customer Contact

    • Mr. Philip Van Riper, Vice President
    • Ms. Georgia Anagnostopoulos, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    -Date of transaction; 8/17/2023 -The amount of money paid; $5000.00 Down payment, two monthly payments of $607.10 for a total of $ ********. The car value total is; $ ********* -The business committed to provide a bran new car with 30 miles on the odometer, services - The nature of the dispute; Is that first able the car was 102 miles, not 30 on the odometer, plus the car needed to be repair and still need to be repaired, and they answered to me was that they aren't doing no more repairs on the car. The dealership also damage my car with multiple scratches when I took it to be repaired. I told the dealership manager that I didn't want the car any more because its wasn't what I signed for. they answer was that they would repossess the car and I was going to lose my money. I have been several time at the dealership but still the haven't fix my car. I have wasted more than 40 hours of my time trying to solve the situation, but the just don't care. The only thing the dealership fixed was the miles on the contract and adjusted the monthly payment $32.00 off, but the car still needs to be repaired. I need help to end the lease with the dealership. I can't even take the car for services. I just don't trust the dealership.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ben C

    5 stars

    02/05/2023

    Amazing experience with the Sales department. Made purchasing a vehicle very easy. We completed everything and I never had to go in, they delivered it to my home! Would highly recommend them to anyone looking for a vehicle!

    Mazda of New Rochelle Response

    02/06/2023

    Thank you for the 5 star rating!

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.