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Find a Location

Take Flight Aviation, LLC has 1 locations, listed below.

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    Business ProfileforTake Flight Aviation, LLC

    Flight School

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    49 Hangar Rd Hangar D, Montgomery, NY 12549-2404
    BBB File Opened:
    10/14/2022
    Years in Business:
    13
    Business Started:
    9/3/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Ryan Mayo, President
    Contact Information

    Principal

    • Mr. Ryan Mayo, President

    Customer Contact

    • Mr. Ryan Mayo, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Take Flight Aviation is a flight training school.Take Flight allows their students (me) to create an account and deposit a large sum of money to be debited as each training progresses. I deposited $20K and after many flight instructions I still had a little under $5K left on my account with Take ************************ attached the entire email correspondence with Take Flight for your review, but here is the summary:On May 4th of this year, I emailed Take Flight asking them to refund my leftover $4,920.54, since I was not going to be able to continue the training.4 days later (May 8th), without receiving a reply I asked again for the refund.8 days after that (May 16th) ********************* responded that I should receive payment by that Friday (May 19th).On June 6th I sent an inquiry email since no refund check arrived by then.On June 14th I sent another email wondering what is happening and concerned about their lack of reply to my inquiry.On July 5th I sent another inquiry email without any response from them for almost 2 months!On July 10th I sent another email asking again what is going on. I even offered them to just write the check and leave it on the desk for me to pick it up.On July 12th I sent another email, again offering to pick the check up personally.Finally, on July 13th I get an email from **** without any timeline of when they would send the check. Simply saying that I am "on the list" and that they "are working to process it promptly".16 days later (July 29th), I sent another email requesting a better response, since I still had not received the refund check. Again offered to pick it up personally.On August 2nd I sent my last email attempt to get it without taking any further action.So, it has been way over 3 months and still no resolution in sight.I also called and left messages without any reply.I am simply asking BBB to help me get my promised refund check promptly.
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    Customer Reviews

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    BBB Serving Metropolitan New York

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