Business ProfileforiPostal1, LLC

I have been satisfied with Ipostal until I tried to transfer my account:Currently I do not know where my mail is being sent due to ipostal's miscommunication. I was assured and welcomed by the transferring entity and/or ipostal. When I contacted the place where my mail would be coming, there was no answer and voicemail was full.I contacted Ipostal and this is what transpired:March 18: I contacted iPostal1 regarding an issue with my account. Despite being assured earlier that my account was good to go in February, I encountered a message indicating that the mail center did not take me as a client.March 19: I received a response from iPostal1 stating that my required documents had been pre-approved but were pending approval by **************. I was informed that the normal timeframe for reviewing my account was within 1-3 business days. This was well past the date so, I had already closed my other account and changed my business address with all my entities and business licenses based on information received.March 26: I was informed by iPostal1 that ************** was not accepting new customers, (New? I was already accepted) necessitating a transfer to a different location which I need to work on. In recognition of the inconvenience caused by this transfer, iPostal1 added three months of free service to my account and adjusted my renewal date.- The situation has not only caused my mail to be in limbo(can you tell me where my mail is going?) but has also compelled me to start the change of my business address on licenses and incur additional expenses from reposting in papers. Financially, this has been a burden and time consuming.- I have been with i-postal for 1 year and have recommended them to other small business owners. and I am appalled they aren't offering more assistance for a place they contract with to take on their customers