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Business Profile

Online Retailer

Stylewe

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

This profile includes complaints for Stylewe's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Stylewe has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Stylewe

      198 E Boston Post Rd Unit 2R Mamaroneck, NY 10543-3701

    • Stylewe

      14145 Proctor Ave STE 2 La Puente, CA 91746-2841

    • StyleWe

      4936 McFarland Dr Fairfax, VA 22032

    • Stylewe

      Private Address Fairfax, VA 22032

    Customer Complaints Summary

    • 91 total complaints in the last 3 years.
    • 16 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/17/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered these dresses on My 16 and was told it would be delivered June 01. They sent an email saying delivered on June 11 after many attempts asking about shipping info. However the package never arrived to my home on the date of June 11 . Nothing was delivered . I contacted the company via live chat and they were rude and dismissive blaming me that they delivered the package and thats it . I explained to them that I contacted the delivery company and was told STYLEWE gave them the wrong address. I asked several times for a replacement item or a full refund and they refuse . This seems like fraud because of the dismissive attitude theyre having and not trying to rectify this problem. I am still owed my money and nothing has been received.

    • Initial Complaint

      Date:04/02/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The merchant failed to deliver the item when I contacted the merchant I was promised a full refund of the item. $105.73. Merchant only submitted refunded amount of $66 not yet received.

    • Initial Complaint

      Date:03/11/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I requested a refund. Was sent a refund label. **** claim its from 2022 despite my providing evidence that is the label sent *** acknowledges they lost the package and submitted a refund to ****. They are refusing to refund me despite having receiving the refunded money from ***. **** policy says refunds due to loss must go to the company and not the customer. **** communicates with customers and companies via text ONLY. I tried going through ****** three times to resolve the issue to no avail.

    • Initial Complaint

      Date:02/16/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order with Divine 9 Designs on December 24, 2024. I ordered 2 scarf and hats set at $34.95 each. My receipt number is ******. I have not received the items. The email stated that I should allow at least 2 week due to the holiday season. At first I tried reaching out by email. I sent more than 10 emails all emails have bounced back. The return email states that the email is not valid. I tried calling at first I received a rapid busy response. Now the phone rings and it is answered, automatically, I am told to leave a message and someone will get back to me. I have made over 20 calls, no one has returned my phone call and or resolved my issue. They had an online chat, customer support. I continue to wait for someone to assist me. Finally, I was sent a email to write a review. I outlined all that I have in this email and requested that someone call me to assist me to resolve this issue again to no avail. It is clear that this agency is a scam. They are still advertising and continue to sent me emails to place orders.

    • Initial Complaint

      Date:01/24/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The transaction was on December 20. 2024 which I paid $144.97. I wanted a refund in full. I order and wanted to exchange a purple velvet urban high waist plain fashion pant and velvet lapel collar plain urban buttoned blazer. The company was out of the items in medium. The company wanted to give me 50 percent wallet credit,,40 percent refund some other policy I was not going for. I would not have agreed if knew their policy when doing business with them.

    • Initial Complaint

      Date:01/19/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Stylewe has my refund in a pending transaction and I have been waiting for 48 hours for the release of the payment

    • Initial Complaint

      Date:01/06/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered $299.00 of clothing. I put in correct address but when I went in to check the status of order I saw that the address had been changed. I tried contacting on numerous occasions but at one point I was told that there was nothing that could be done but when I threatened to report them they told me to send the correct address. I sent the correct address only for them to tell me again nothing could be done!

    • Initial Complaint

      Date:01/05/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a yellow with black polka dot coat on November 11, 2024. I have used this company for years with the same delivery address. When my order never arrived, I asked what occurred. They said it could not be delivered. The place of delivery was a post office. First, they said I had the wrong address, which was not true, then it was lost, and then because of a tariff, there was an issue. I placed another order, and it came, but the one ordered in November still has not arrived as of January 4, 2025. they have my money, $87.78. and the product.

      Customer Answer

      Date: 01/29/2025

      At this time, I have been contacted directly by Stylewe regarding complaint ID ********, however my complaint has NOT been resolved because: I still after months do not have the item they are saying another 10 days as of January 24th. I have ordered from this company for years. I have used my home address and my PO Box. They changed shippers apparently and will not deliver to the us post office. No place on their website is that indicated. 

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      **************

      ******** ****** ******** ********* *** ********* ** **** *******
      ***********************************************************************

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      In order for the BBB to appropriately process your response, you MUST answer the question above.

      Sincerely,

      ******** ******

    • Initial Complaint

      Date:12/02/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a pant suit and a coat from this entity. I spent $140, first it took 2 weeks to arrive, second the clothes and cheap and poorly made. I spent $140 on two pieces because one of the items was free, and was scammed. The clothes that they show on line are not the clothes that I received. Why do the USA allow its citizens to be scammed by other countries?

    • Initial Complaint

      Date:12/02/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The scam happened on STYLEWE website I was on 12/1/2024 last night ordering an outfit the out fit was $116 all cards was was listed on there website. After I checked my card they stole $279.98 off my card I never got an order number. After I Found they my money I called my bank my shut it down

    Stylewe is NOT a BBB Accredited Business.

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