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Business Profile

Collections Agencies

National Action Resolutions Group LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 149 total complaints in the last 3 years.
  • 19 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/04/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business is contacting family members, claiming they have been put under an application for a loan, no proof has been provided that they have been, business has yet to send me any mail as well describing such loan, this loan shark process they are doing needs terminated, as it’s unlawful practice and harmful, a business lying does not work well in court.

  • Initial Complaint

    Date:05/28/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Reaching out to the FTC to report this company. Yall need to stop calling me and my family members.

  • Initial Complaint

    Date:05/13/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    N.A.R.G sent text messages to my ex-husband, mother and step-father on 5-13-2025 saying they were listed as a reference/alternative contact for me. I don't have a collection on my credit report and have never put any of them as a reference. All have texted STOP to opt out. The phone number texting them is ###-###-####.

  • Initial Complaint

    Date:05/09/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally let you know about my concern and file a complaint against the National Action Resolution Group (NARG) for their repeated and unwanted communications. I have received persistent phone calls and emails from their representatives, and most alarmingly, my family members have also been contacted. These actions are not only intrusive but also completely inappropriate. Their company has claimed that I provided authorization to list my family members as alternate contacts. I want to make it unequivocally clear that I have never provided such consent. This claim is entirely false, and I request that they cease using it to justify these unauthorized contacts.

    I am requesting the following actions be taken immediately:

    1. Cease all direct communication with my family members.

    2. Stop any further harassment through excessive calls or emails.

  • Initial Complaint

    Date:05/09/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I don’t have any account with this company yet they continue to harass me and other family members. I am legally totally disabled and this company is making my health condition worse. I seek information on how to rectify this matter and have them stop contacting me.

  • Initial Complaint

    Date:05/07/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get constant calls from these people for something I don’t owe. Not on my credit report and no proof that I owe it. They also love to call my family members who have nothing to do with whatever they are trying to accomplish. I will be filing a dispute.

  • Initial Complaint

    Date:04/02/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have been calling me and family members numerous amount of times. I request a cease and desist order and to not be contacted via phone or email. Only contact me through the mail.

  • Initial Complaint

    Date:03/26/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint against wrongful practices that violate the Fair Credit Act. They have been calling me and family members numerous amount of times. I request a cease and desist order and to not be contacted via phone or email. Only contact me through the mail.

  • Initial Complaint

    Date:03/05/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I really need this company to stop calling me. This is harassment, got a call that they wanting to verify my employment. Please I beg stop calling me. It's harassment.

    Business Response

    Date: 03/05/2025

    Your account has been documented as a Refuse to Pay and you will no longer be receiving any correspondence.Take Care.

  • Initial Complaint

    Date:01/30/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received call and text problem is that they also called n texted my husband and my exhusbands wife! I have not been married to him in over 28 years. So they cant say i put down as reference or on application. I believe that is very disgusting collection practice. They sent email i went to log on to set up payment arrangements to have it say there is no balance available and no way to set anything up. I am also contacting the FTC about their practices

National Action Resolutions Group LLC is NOT a BBB Accredited Business.

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