Business ProfileforSmart Tint

I purchased a replacement smart tint panel in March 2023. My previous one failed within the warranty time frame, but was told that I installed it incorrectly. I received it and had it professionally installed by someone who does vinyl wraps on vehicles, which is much more difficult. This product worked for 2 days and then stopped working. They initially tried to say I installed in incorrectly again, with no proof, that I damaged the bus bars. I didnt even complete installation on the trim before this product failed. We went back and forth with emails and it is clear this company will not honor their warranty. As many other reviews suggest, they blame installation on the customer, even though there is no proof even when pictures are shared. I wanted a replacement under warranty. They refuse to honor any kind of warranty and only offer a replacement at cost which is still almost $400! I should'nt have to pay $400 for this product. At this rate, I ask for a free replacement, or my $375 back for the film that worked for 2 days. This company has zero proof that I damaged it although they make these ridiculous claims, when I have pictures of absolutely no damage, in fact, its still on the door and I can take to date pictures of no damage.