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Business Profile

Airlines

Caribbean Airlines

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.45

Average of 11 Customer Reviews

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Review Details

  • Vadim T

    Date: 11/16/2022

    Back in May 2022 I booked a round trip with my wife to ******* from ********. We were supposed to fly there 01.20.23, and come back 01.25.23. I paid $629.32 for roundtrip tickets for both of **. So I planed my vocation long time ago. October 11th I received an email, saying, that my returning flight was canceled, and the date was changed to the next day. When I called them, and told, that I have to be at work on the 26th, they said that they can not do anything: the flight was cancelled. So I told them, that I want to cancel this trip, and I want my money back. It was not my fault, that they canceled flight. 10.14.22 When I sent email to customer service, about my refund, - there was no answer. Next email I send 10.18.22, - no answer. And only 11.08.22 they send me an answer, saying, that I can expect my refund 10.15.2023. Which is 1 year. It is not couple dollars, it is big money for me, and I need money now.

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