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          Find a Location

          PexUniverse.com has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • PexUniverse.com

              196 Henry Street Hempstead, NY 11550-6333

            • PexUniverse.com

              5407 Foster Avenue Brooklyn, NY 11234

            Business ProfilePexUniverse.com

            Plumbing Fixtures
            Multi Location Business

            Contact Information

            196 Henry Street

            Hempstead, NY 11550-6333

            Visit Website
            (800) 818-3201

            Customer Reviews

            2.6/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This is a plumbing supply company. 

            Business Details

            This is a multi-location business.

            Find a Location

            PexUniverse.com has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • PexUniverse.com

                196 Henry Street Hempstead, NY 11550-6333

              • PexUniverse.com

                5407 Foster Avenue Brooklyn, NY 11234

              Location of This Business
              196 Henry Street, Hempstead, NY 11550-6333
              BBB File Opened:
              8/27/2009
              Years in Business:
              17
              Business Started:
              11/28/2006
              Business Incorporated:
              11/28/2006
              Type of Entity:
              Corporation
              Additional Contact Information

              Fax Numbers

              • (800) 818-3211
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/07/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Purchased fittings and two manifolds from pexuniverse.com. A little over a month later we decided not to use the manifolds. Never opened them or anything. Called Pex and the lady told us we could return the manifolds but not the fittings. The lady emailed us return instructions, including an RMA#. We returned the manifolds, confirmed delivery June 9th, and waited for our refund. Over a month went by and still no refund so we tried calling 10+ times and no one would answer the phone, didnt matter the day or time. So on July 26th we emailed them. They emailed us back saying that we were past their 60 day return policy and asked if we had spoken to anyone about returning the manifolds. We responded with a yes and explained that the woman we originally spoke to said we could return them and even gave us an RMA. NO response whatsoever! We have since emailed them twice about our refund and NOTHING!
              Read More
              Read 4 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bruce B

              04/03/2024

              Sad how people like to put out bad reviews when sometimes it's their own fault for not understanding of return policies. Recently put in a large order with this company. Very satisified with the quality of the products, fast shipping and protection for shipping. All arrived in great shape, prices are much better than local wholesallers and company has been great to work with!
              Read 4 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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