Business ProfileforRedline NY, Inc.

My car was hit while parked in a hit and run incident. I was referred to Redline NY by a family friend even though *** used a different mechanic for years. The owner of Redline NY had my car from the beginning of November until almost the end of December, requiring me to pay out of pocket for a rental car as the repair took longer than the 30 days allowed. He received a $19,000 payment from my insurance company to repair all mechanical and body issues that were a result of the incident. There was hardly any communication about what my car would need and I never received a receipt or summary of services from the auto body shop, but was told all was repaired. I relocated to Georgia two weeks after I received my car which was in seemingly good condition. While in NY in the winter, I didnt think to try the air conditioner because it would blow cold whether or not it was actually working. When I arrived in Georgia, I came to find out that my air conditioner (which was damaged in the car accident and was supposed to be repaired) was not in fact working, and according to the ************* center, which I took it to because my car is under warranty, the wrong Freon was used in the compressor and I needed a new one. I reached out to Redline NY owner, ***** who stated that the ************* center was lying, that his aunt had a similar issue and they were wrong. I took the car to another repair shop in Georgia and the owner confirmed that the Freon used by ***** and his shop were incorrect. ***** offered to fix the problem if I drive the car 1000 miles back to ******** which is impossible and impractical as I work a new job and cannot take days away. I feel that ***** should cover the cost of the repair to my car that should have been fixed by him and his auto repair shop. I would be fine with him paying the auto repair shop here directly, but he did not fix my car correctly and it needs to be addressed.