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Find a Location

Westchester Puppies & Kittens, Inc. has 1 locations, listed below.

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    Business ProfileforWestchester Puppies & Kittens, Inc.

    Pet Supplies

    At-a-glance

    Customer Reviews

    1.62/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    26 South Central Ave, Hartsdale, NY 10530
    BBB File Opened:
    6/14/2011
    Years in Business:
    13
    Business Started:
    7/1/2010
    Business Started Locally:
    7/1/2010
    Business Incorporated:
    7/27/2010
    Type of Entity:
    Corporation
    Business Management
    • Ms. Deborah Connelly, President
    Contact Information

    Principal

    • Ms. Deborah Connelly, President

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I went into the store looking to purchase a purebred puppy. They did not have the original breeds I was searching for so she showed me what she called a purebred Samoyed and told me she was a registered purebred pup. Upon trying to register my pup I realized that she was not actually registered with a real registry. She was falsely registered with the academic kennel records which I cannot find evidence of anywhere. I paid for a purebred and I am not even sure what I got. I wanted to be able to understand the health of my pup from the moment of purchase and now I am left with unknowns.
    Read More

    Customer Reviews

    13 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Molly M

    1 star

    02/26/2024

    Purchased a puppy here and was told one price. After they cleaned him and prepared all the paperwork (and he was in my daughters arms), they gave me a price $500 more than what the woman had initially stated. When I questioned it, she replied I talk fast so you probably didnt understand me. My 12 yo daughter and her friend both heard the original price so no, there was no misunderstanding. Got into the car with the puppy and heard him coughing. He has been gagging and coughing ever since. It literally keeps him (and us) up all night. Long story short, 3 weeks later Im over $1000 in vet bills and medications. Vet gave me an unfit for sale letter so that I can get reimbursed under the ******** lemon law. I provided them all the info they need, under the law, and they are still not complying. Im not asking for a new pup- he is our family now. Im not asking for a full refund. Im just asking for the vet bills to be covered bc they sold me a sick dog. There is NO WAY the pup never coughed before getting into my car. Gimme a break. They KNOWINGLY sold me a sick pup OR they pay such little attention to the pups they have, they genuinely didnt notice he was sick. Either way, disgusting. Little do they know, my brother is a *** attorney so, stay tuned. Bottom line: DO NOT BUY FROM HERE.

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    BBB Serving Metropolitan New York

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