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Find a Location

East Hills Chevrolet Freeport has 1 locations, listed below.

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    Business ProfileforEast Hills Chevrolet Freeport

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    42 E Sunrise Hwy, Freeport, NY 11520-3923
    BBB File Opened:
    5/1/1990
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Incorporated:
    1/1/1990
    Type of Entity:
    Corporation
    Alternate Business Name
    • East Hills Auto Group, Inc.
    Business Management
    • Mr. Timothy Brodlieb, Dealer Principal
    • Mr. Phil Wolhar, Chief Marketing Officer
    Contact Information

    Principal

    • Mr. Timothy Brodlieb, Dealer Principal

    Customer Contact

    • Mr. Phil Wolhar, Chief Marketing Officer
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a 2019 ***** Traverse from East Hills Chevrolet of Freeport on 5/2/22. After I got home I was playing with car settings. I noticed the above car camera didn't show the front of the car. Upon further inspection I found the front grill was cracked and the front camera was broken. The latch that held the rear sun roof shade was also broken at the rivets and just placed back as if nothing were wrong with it. None of this was disclosed to me before purchasing the car. On 5/3/22 I called the dealership and spoke to my saleman *********************. I reviewed the issues with him, he said he would fix the damage at no cost and to bring the car in and that he got it authorized by his manager. I told him my wife would bring the car in on 5/6/22 since I couldn't get out of work. My wife who is 36 weeks pregnant brought the car in at 12pm on 5/6/22. They proceeded to give her a hard time about the grill and camera. They fixed the latch on the sunroof. I was put on the phone with *************************, ******* manager, who then told me they wouldn't sell me a damaged car, which they clearly did, and said he had to talk to the general manager about authroizing repairs. He also said ***** never spoke to him and that he never authorized the repairs. I tripple checked with ***** that this would be taken care of before sending my pregnant wife to the delarship. She had to take the day off of work to go there. We are both very upset and they are now playing games with us. We were told it would be taken car of, but now they are all lying.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert G.

    1 star

    03/27/2023

    East Hills ***** of Freeport Sold me a Jeep That after got it home 3 days later I was told it needed a new Head Gasket.The Dealer a *********************** turned out to be sellig the jeep through ****** telling me he had a deal with the dealership to sell his carsl off of his lot.****** dodged alll my attempts to get him to make good on the repairs, and I ended up paying for them myself. I am holding East Hills Responsible for allowing him to sell off of their car dealership lot

    East Hills Chevrolet Freeport Response

    03/28/2023

    Dear ******************,*********************** is not an employee of East Hills Chevrolet of Freeport. We sold the Jeep to ***********************. *********************** sold the car to you. We have nothing to do with you. You are not our customer. To the **********************, we will be happy to provide documentation indicating we have nothing to do with ******************. The vehicle was sold to ******************************************************* *************** Officer ******************** ******************************************

    Local BBB

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