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Find a Location

Yes Auto Inc has 1 locations, listed below.

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    Business ProfileforYes Auto Inc

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7402 Queens Boulevard, Elmhurst, NY 11373-3738
    BBB File Opened:
    12/10/2009
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Friday 10/06/2023 around 4pm I walked into YESAUTO *** dealership to inquire about a 2022 Tesla Model 3 with ****** miles they had advertised on cargurus.com for $24,900.00. I was immediately greeted by ****, one of the salespeople working that day. I drove test the car and I decided to purchase it. **** and I agreed to a price of $24,500.00, a reduction of $400 plus tax and $350.00 for DMV registration and title fee. He spoke about other fees of $995 and $895, but he was not too clear about them. I gave him a certified check with a down payment of $10,000.00 and I agreed to finance the rest of the balance. It was getting dark and late, and I asked for the loan paperwork. Around 8pm, I signed all the paperwork thinking that everything was in order. I left the dealer with the car and drove back to *********, **, my hometown. Next day, I decided to review what I signed for to the surprise that I paid $26,390.00 for the car, $350 registration/title fee, plus *****% in taxes, when the tax rate in Monroe County for a used car purchase is 8%. The following day I sent an email to the dealer about the discrepancy, I received no reply from them. I called the dealership, spoke to **** and ***** (the finance guy), and they said there is nothing that they can do about it. I have the Bill of Sale and it does not state any fees of $995 and $895. The dealership and I agreed to a purchase price of $24,500.00 for the car, and not $26,390.00, clearly and overpayment of $1,890.00. The sales tax is also incorrect. The sales tax should have been $1,960.00 and not $2,342.11, another overpayment of $382.11, totaling $2,342.11 that I overpaid them. The bill of sale has a total amount of $29,082.11, but it should have been $26,810.00 for everything. It looks like there is fraud committed here! I do have all the proofs and the prints out of the cargurus.com website advertisement for the car, the texting with the dealer, the phone calls, and the bill of sale.
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