Business ProfileforComande Mason Corp.

We had a pool renovation with paver patio deck done by Comande Mason Corp in May&June of 2022. We had several issues throughout the project, some of which have been resolved. Once the pool liner was installed we instantly noticed many chunks of gravel and what feels to be broken concrete coming up from under the liner. Its very uncomfortable on the feet and over the summer two of our guests complained that they were hurt from this. ***************************** asked if I would get in the pool with his pool ********************** to show him. ******* was surprised about the issues and agreed they need to be fixed. *** said he would come back around Labor Day to remove the liner, re-surface the bottom, and put the liner back before we close the pool. I called to remind him about a month ago where he still agreed to come. Now its 9/19 and he hasnt responded to my many calls and messages left on his cell and business line. We spent over $40,000 cash for this job and are very dissatisfied and frustrated. There are also issues with the pool ladder installation. It is mounted into the ground about 3 inches too far in towards the pool where the rubber stoppers in the water do not touch the side of the pool as they should. In addition, one side of the patio was laid up against an old wooden fence which needs replacement. In doing this, a whole side of the patio is extremely crooked and out of square. We would like this fixed as well.