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Business Profile

Online Retailer

MAGFAST LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.45/5 stars

Average of 160 Customer Reviews

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Review Details

  • Review fromShari L

    Date: 12/20/2022

    5 stars
    Magfast is an honest company. They have created products that are actually useful and work. Their customer service is outstanding. I recommend buying from this company
  • Review fromGabriel C

    Date: 12/17/2022

    5 stars
    Very impressed with the cables, waiting for my chargers, but honestly the features of the chargers, and the quality of the Lux cables have me very anxious for the rest to come.
  • Review fromRichard S

    Date: 12/17/2022

    5 stars
    *** is everything promised- supple and fast. Great customer service. Looking forward to chargers.
  • Review fromLinda L.

    Date: 12/14/2022

    5 stars
    I've ALWAYS had the BEST customer service experience whenever I've had to speak with a Magfast **************** Representative/Team Member!! They ARE what **************** USED to look like, BUT STILL SHOULD!! The Magfast products I've received so far (Lux , their AWESOME charging cable + adapters; Extreme, the triple-chi+ power ***** Life, their standard power ***** ******* Jumper Cables that work with Extreme) have ALL been top notch! I have such faith & confidence in their products that I've gotten their products for MANY of my **************** this Chrustmas as gifts, and to share the knowledge of their great products, their great planning for the future, and their overall investment in a better world for us all, starting with a better way to recharge our battery powered devices!! When they say, "Changing charging for good," they MEAN IT, IN MORE WAYS THAN JUST ONE OR EVEN TWO!!! Magfast is a company this world has been sorely in need of more operating within it, and I hope that more companies will follow their lead, use them as a template of sorts, and start changing the way they operate in a better direction like they did, with something as simple as chargers and a cable!!!! Are their products more expensive? Yes! But is the extra expense woth it? H*** YES!! Their products may have taken more time than expected to get to market, but for good reason. They took the extra time & care to make as certain as possible that they were bringing a quality product to their customers; one that would deliver what was promised, if not MORE, IN A POSITIVE WAY!! I look forward to many years of good use out of my Magfast family of chargers and cables, and I'm even MORE EXCITED for the future arrival of the remaining items from my family kits that are in the final stages of development and/or manufacturing!! Go Magfast!! Your company is in a class above all others, and I look forward to a bright future!!
  • Review fromRobert R

    Date: 12/14/2022

    1 star
    Number (1) MAGFAST LLC IS NOT BBB ACREDITED
    Number (2 You are being scammed
    Number (3) Have you ever seen anyone with these products?
    Number (4) Have you ever seen anyone on ******* with these products giving a review except for the so called first investors?
    Number (5) You ever seen footage of them making these products In a warehouse or on an assembly line? Except for the 8 second video of 2 men in white jackets holding one of the products?
    NUMBER (6) Everyday that goes by, they fill up their own reviews on every platform everywhere they possibly can. Out numbering the bad reviews to stay ahead of the scam.
    Number (7) Ever seen ******* in an office with other people? How come he is in an empty office all the time?
    Number(8 ) Ever seen or heard about winners who have won any of these prizes they give away except a phony list?
    worth thousands of dollars every week?
    Number (9) Start up companies fail and when they do you don't get your money back.
    Number(10) They have been doing this and taking everyone's money for going on 5 years now and they call it fundraising, crowdfunding, and it's perfectly legal. They will use every excuse in the book to extend the whole process to get as much money as they can. Whether its the pandemic, food chain supply., anything to delay and pushback the production of nothing that's being made. When the money stops coming in they will say that they ran out of funding and now they can't make the products that were never made to begin with. You have to really look at this at a way and say to yourself. WHY would it take over 5 years to make a charger. They will say anything to defend themselves saying that this is a crowdfunding project. One more thing. Every generation there is a person out there like this guy and Him, the wife, who is also the other mastermind behind this and the younger women we see on the video updates every week are gonna wind up behind bars where they belong. TELLING YA. ****** THEM. RESEARCH THEM. YOU'LL SEE.

    MAGFAST LLC

    Date: 12/28/2022

    It sounds like you do not have a very high opinion of ** and insist on spreading false information. Please reach out to customer care and get your refund ASAP.
  • Review fromBrent S

    Date: 12/12/2022

    5 stars
    I have been involved with Magfast since roughly August 2020 when I purchased The Pro Kit. This startup company has been plagued with delays I believe because of SARS CoV2, supply chain issues and ******* ******* desire to put out a very high-quality product with no excuses for failure. In the time since I have purchased 9 LUX superior cables with USB Adapters and along with that my 2nd Extreme Magfast battery bank. Magfast has made over 200 videos explaining everything about the various products and where they are with manufacturing and delivery. I have received my LUX cables and they are the best I've ever used, and they are better than promised. My Extreme from the LUX order should arrive in February 2023 and my Pro Kit will arrive in early April 2023. I have the trust in ******* ******, **** and the rest of the team. Remember the FEC does not let just anyone go public with crowd funding and they have had 2 opportunities for investors and have been very successful. I trust this company and the various battery charging products and they are high quality and indeed the future for charging systems.
    ***** ** ********
  • Review fromDonna H

    Date: 12/10/2022

    5 stars
    I have received the Lux charging cord and so far I am impressed with it. It does have a high end feel and has yet to tangle. I like being able to register my cord to make sure that it's not a copy cat brand and the lifetime warranty... who does that on a charging cable. I hope the rest of the product lines have this much quality.
  • Review fromLaurie S

    Date: 12/09/2022

    5 stars
    MagFast has developed some extraordinary chargers. I just received my Lux cables and they are awesome! As a startup, in addition to working through the pandemic and difficulty with supply chains, it's understandable that delivery of products takes time. The MagFast team is very responsive to inquiries and is dedicated to providing the best products and services possible!
  • Review fromSanford K.

    Date: 12/08/2022

    5 stars
    I think they are awesome and look forward to the future with them
  • Review fromJerry Goodman

    Date: 12/04/2022

    5 stars
    Approximately two weeks ago I posted my first Magfast review. It was basically saying that finally I was expecting delivery of Magfast product. I received the delivery (have to admit it was a welcome confirmation of a long period of doubt). I was very impressed with the packaging (which Magfast has talked about frequently). It would've been paradoxical to put high quality product in shabby packages. The packaging was well thought out and produced. The products (Life, Extreme & Jumper) exude high quality. After reading the start-up info I of course had to try them. It wasn't difficult to figure out but there were so many options and I wanted to test then all. So I did. And to begin I started by fully charging Life & Extreme. (They arrive with 30% charge - Federal Law). It took longer than I expected and I had wished that Wall had been included in the initial kit but I later discovered that the method I chose want the most efficient. Still it wasn't an overly long charging. Both units have maintained change extremely well. But as with most things - not everything went smoothly. I encountered a problem with a mini-cable and reported it. I tried an identical cable from my second kit (intended as a gift) and had the same problem. I was convinced that Magfast had a problem and that the problem was theirs and would derail success with ***** products. I got a quick reply from Magfast to send the cable (a) back to them and they would replace and investigate. As if turns out I never needed to return anything. The 'problems' was mine. It was an intermittent problem with the adapter I was using and also that I wasn't plugging the mini cable into its port firmly. (How embarrassing!). ??Bottom line =. I am THRILLED with Magfast. The vision, passion, attention to quality, safety, customer support and their perseverance is a welcome thrill. I'm looking forward receiving Wall, Watch & Road. And I'm recycling a box full of stuff I've been struggling with past years.

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