Reviews

Review Details

• Review fromEesah A

  Date: 07/10/2025

  5 stars
  I recently shopped at ******** and had an **outstanding** experience from start to finish. Their **customer service is top-tier**responsive, professional, and genuinely helpful. When I had a question about an order, their team resolved it quickly and courteously, going above and beyond to ensure I was satisfied . What truly sets ******** apart is their **unmatched variety of perfumes**. Whether you're looking for niche fragrances or designer classics, their selection is vast and **100% authentic**every bottle Ive purchased has been the real deal, with long-lasting scents and pristine packaging . Their **prices are unbeatable**, often **50-75% off retail**, and their frequent sales make luxury accessible. Ive compared prices across multiple retailers, and ******** consistently offers the best deals . Even better? Their **refund policy is fair and hassle-free**. When I needed to return an item, the process was smooth: I got an RMA number quickly, shipped it back with clear instructions, and received my refund promptly (minus shipping, as noted in their policy) . While some reviews mention delays, my experience was flawlesstransparent and efficient . For **authentic luxury goods, incredible savings, and reliable service**, Jomashop is my go-to. **Highly recommend!**

• Review fromSergio M

  Date: 07/10/2025

  5 stars
  I've bought many perfumes from Jomashop and I'm happy that they're all always original. I've had a few issues with delayed delivery, but I've always received prompt service, and everything has been resolved. I'm a collector, and every time I consider buying a perfume, I turn to ******** first. Besides the competitive price, I have the peace of mind that I'm buying something authentic. Thank you, ********!

• Review fromBeth R

  Date: 07/04/2025

  1 star
  Horrible terrible customer service. If you purchase anything pray that there is not an issue of any kind. They will not help you; they drag you

• Review fromEdwards A

  Date: 07/02/2025

  5 stars
  Great prices and excellent service If not satisfied no problem with returns and refund Never a problem with Jomashop Highly recommend it

• Review fromBitter A

  Date: 06/28/2025

  5 stars
  Good selection of watches, sunglasses, fragrances, and other accessories. The prices are good. I've been buying from them for about 15 years and have generally had good experiences.

• Review fromMaximino D

  Date: 06/20/2025

  5 stars
  Preety good prices service provide tha assitance they have. I have bought 4 watches f for my collection and for personal use. all transaction were flawless a d attention to detail is noticed in lackaging and service provided to me.

• Review fromFernando F

  Date: 06/19/2025

  1 star
  I bought a ******* Eco Drive Blue Angels watch from JOMASHOP for $381.80 with free shipping.When the watch was delivered, I opened the package and noticed that the watch had signs of previous use.The signs of use were evident as there were no seals on the glass, on the back of the watch, a small scratch on the glass and it was inside a bag (ZIPLOCK) that was not from *******, the box showed signs of having been used previously as well as the serial number and model were not the same as the watch, another detail is that the watch was also working.I immediately requested a return because I had bought a new watch and not a used one.I received the form to describe the reasons why I was returning the watch and sent it to JOMASHOP.The next day I received the shipping authorization for the watch from *** and I immediately returned the ********** my surprise, a refund was made to my credit card in the amount of $367.66 and not the amount that was paid later in the *********** view of this, I called customer service and was informed that the $14.00 discount on the refund amount was because the JOMASHOP technicians did not identify the problems that I reported and that the watch sent was new.I informed the attendant that he was wrong and that the watch sent was not new but used, the attendant informed me that this was the company's procedure and that I would not receive the $14.00 debited from the amount paid.Also remember that this is not the first ******* watch that I have purchased, especially from JOMASHOP (in this case it was the second) and all of them came turned off, with the proper protection seals and with the proper box with the corresponding model and serial number.Therefore, here is my dissatisfaction with the company ******** and a warning to anyone who wants to buy a product from this company.They are scammers and liars, be careful not to fall for the scam like I did.

• Review fromJesus D

  Date: 06/18/2025

  1 star
  Sent wrong product when called to get it fixed got lied to about management and hung up on twice

• Review fromVe J

  Date: 06/15/2025

  2 stars
  Paid for 2nd day delivery did not get. Called and Bene at customer service did not help with any form of compensation

• Review fromTamara D

  Date: 06/12/2025

  5 stars
  Estoy complacida con la compra en Jomashop.com, los productos son autnticos , el envo es seguro y su costumer service es efectivo. Puede pedir que lo atiendan en espaol y ellos se complacen en servirle. Si existe alguna situacin con un envo ellos se contactan inmediatamente con Uds.