Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

Watch Dealers

Jomashop.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.5

Average of 517 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Arnold L

    Date: 09/05/2025

    Great company to do business with. Their website provides accurate descriptions and they ship quickly. They keep you informed. I will do business with them again

  • Soroush B

    Date: 09/03/2025

    Dishonest, Unprofessional, and Zero Respect for Customers I cannot overstate how angry and frustrated I am with Jomashop. I ordered two perfumes on August 14th. One shipped normally, but the second one was delayed. Because it was meant to be a time-sensitive gift, I specifically called on August 18th and paid an extra $14.99 for expedited 2-day shipping. Their agent confirmed it. I even called again before it shipped, and they confirmed AGAIN that it was set for expedited delivery.Guess what? They lied. They shipped it *** Ground anyway. The package was scheduled to arrive September 2nd, which made it completely useless for my deadline. I basically paid extra money for NOTHING. This is fraudulent and dishonest business practice.When I tried to fix this, I was bounced between clueless **** who had no authority, and a so-called supervisor named ***** who promised to call me back. He never did. Not once. I wasted HOURS on hold, being lied to, brushed off, and treated like my problem didnt matter. By the time it arrived, the gift occasion was ruined. Their only solution? A useless you can return it and a promise that maybe Id see my $14.99 back in 57 business days. Absolutely insulting.This company is unprofessional, dishonest, and has no respect for their customers time or money. They failed to deliver the service I paid for, they failed to communicate honestly, and they failed to take responsibility. I will NEVER shop with ******** again. If you value reliability, customer service, or basic human decencystay away.

  • Debra I

    Date: 09/02/2025

    I was very pleased with the perfume I purchased. It was a very good price. I have ordered from them many times before.

  • Alexandra S

    Date: 08/28/2025

    fast shipping, good customer service, great product selecion and price

  • John R

    Date: 08/26/2025

    Great website easy to use very quick shipping and they really take care of your product when they ship it. Id recommend them to anybody and I have.

  • ELLIOT A

    Date: 08/25/2025

    Ordered mont blanc explorer . It is completely counterfeit. I buy this cologne once a month and this bottle had major authentication issues and smells completely off. Buyer beware and avoid. Its a scam

  • Jose S

    Date: 08/21/2025

    Really good service and good quality . The delivery service is super fast and packed super safely. I recommend it.

  • Kipp W

    Date: 08/20/2025

    I have purchased three watches from Johmashop and several pair of sun glasses. The quality and pricing is the best on top end items.

  • Charles L

    Date: 08/13/2025

    I have bought now 3 watches new from ******** to date. No issues, delivered all within a week of purchase and all came new in their boxes and good to go right out the gate for wearing and working great. Would recommend them!

  • Garrett M

    Date: 08/12/2025

    Exactly as expected! ******** offers great products and I'll be back ??

Jomashop.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.